“Break the vicious cycle by refusing to react. Instead of pushing back, sidestep their attack and deflect it against the problem. As in the Oriental martial arts of judo and jujitsu, avoid pitting your strength against theirs directly; instead, use your skill to step aside and turn their strength to your ends. Rather than resisting their force, channel it into exploring interests, inventing options for mutual gain, and searching for independent standards.” StrengthDirectRefuseMutualReactChannelDeflectSidestep Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In
“The participants should come to see themselves as working side by side, attacking the problem, not each other. Hence the first proposition: Separate the people from the problem.” PeopleProblemAttack Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In
“Even apart from a shared interest in averting joint loss, there almost always exists the possibility of joint gain. This may take the form of developing a mutually advantageous relationship, or of satisfying the interests of each side with a creative solution.” InterestCreativeRelationshipShareMutualGainSatisfyJoint Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In
“Reason and be open to reason; yield to principle, not pressure.” ReasonPressureYieldPrinciple Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In
“Pressure can take many forms: a bribe, a threat, a manipulative appeal to trust, or a simple refusal to budge. In all these cases, the principled response is the same: invite them to state their reasoning, suggest objective criteria you think apply, and refuse to budge except on this basis. Never yield to pressure, only to principle.” PressureThreatRefuseYieldBribePrincipleBudge Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In
“In contrast to positional bargaining, the principled negotiation method of focusing on basic interests, mutually satisfying options, and fair standards typically results in a wise agreement. The method permits you to reach a gradual consensus on a joint decision efficiently.” InterestPositionAgreementMutualConsensusFairBargainSatisfyNegotiation MasteryJoint Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In
“Sidestep their attack and deflect it against the problem.” ProblemAttackDeflectSidestep Book:Getting to Yes: Negotiating Agreement Without Giving In Source: Getting to Yes: Negotiating Agreement Without Giving In