“If you were a customer, would you come back to buy your products or services?”
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Famous Ron Kaufman Quotes
“If customers say you're just 'all right', you've not done enough, you've failed to delight.”
“If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.”
“If you only give back what you get from other people, you're not giving as much as you can.”
“If they're going to remember the problem, make sure they remember it fondly.”
“If you want to interest people, make them think. If you want to inspire people, make them feel.”
“If you haven't given them your trust, you haven't given them enough.”
“If you're always doing what you've always done, you'll never see (or become) what you could be!”
“If your customers have to ask you for it, you haven't been thinking far enough ahead.”
“If you wait until you have to change, you may have waited too long.”
“If you turn your back on a customer, you turn your back on success.”