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Quote by James M. Gavin

“Nothing chastens a planner more than the knowledge that he will have to carry out the plan.”

Work

This novel delves into the events and characters involved in the final stages of World War II, focusing on the Allied forces' push towards Berlin. more

Author

James M. Gavin

James M. Gavin was an influential figure in the field of [Unknown]. Born on March 22, 1907, he passed away on February 23, 1990. more

“A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions. We can talk of who is responsible for budgets, or inventory, or quality, but little is settled. It is only when we get down to the action words-measure, compute, prepare, check, endorse, recommend, approve-that we can make clear who is to do what.”

Mind Littles Action Decision Quality Clear Responsible Meetings Checks Budgets Analysis Organizational Inventory

Book:Managerial breakthrough: a new concept of the manager's job

Source: Managerial breakthrough: a new concept of the manager's job

“Excellence nourishes the soul.”

Soul Excellence

Book:On Great Service: A Framework for Action

Source: On Great Service: A Framework for Action

“Management creates an empowered state of mind in the organization by treating employees as part-owners of the business and expecting them to act like owners.”

Mind States Organization Management Employee Owners State Of Mind Expecting Empowered

Author:Leonard L. Berry

“You don't have to preach honesty to men with a creative purpose. A genuine craftsman will not adulterate this product. The reason isn't because duty says he shouldn't, but because passion says he couldn't.”

Men Reason Purpose Passion Creative Honesty Duty Products Genuine Craftsman

Book:A Preface to Politics

Source: A Preface to Politics

“The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.”

Firsts Reason Done Research First Time Customers Related Executives Formal Defects Percentages

Author:Leonard L. Berry

“Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.”

Ends Values Process Principles Design Creation Labor Management Customers Radical Specialization

Author:Michael Martin Hammer

“All of management's efforts for Kaizen boil down to two words: customer satisfaction.”

Two Effort Management Satisfaction Customers Customer Satisfaction Kaizen

Author:Masaaki Imai

“Never chide with anger, but instruction.”

Instruction

Author:William Penn

“First study the science, and then practice the art which is born of that science.”

Firsts Art Born Practice Study

Author:Leonardo da Vinci

Quote by James M. Gavin

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