“Every great business is built on friendship.”
Quote by James Cash Penney
Author
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“You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.”
“Customer satisfaction is worthless. Customer loyalty is priceless.”
“Memorable customer service can only take place in a human-to-human situation.”
Source: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
“A rose on time is more valuable than a $1,000 gift that's too late.”
“We don't want to push our ideas on to customers, we simply want to make what they want.”
“Words of comfort, skillfully administered, are the oldest therapy known to man.”
Source: My Life in Court
