Quotessence
Home / Quotes / Quote by P. M. Forni

Quote by P. M. Forni

Work

Choosing Civility: The Twenty-five Rules of Considerate Conduct

This book offers a comprehensive set of rules for maintaining civil discourse and respectful interactions in various social contexts. more

Author

P. M. Forni
P. M. Forni

P. M. Forni is a distinguished professor recognized for his expertise in [学科领域]. Born in 1952, he has made significant contributions to [贡献领域], influencing both academia and the broader community. more

You May Also Like

“A good education is that which prepares us for our future sphere of action and makes us contented with that situation in life in which God, in his infinite mercy, has seen fit to place us, to be perfectly resigned to our lot in life, whatever it may be.”

“I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.”