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Lori Ludwig

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“People need to know that leaders are doing everything possible to remove barriers that hamper their doing the “right” things.”

“Vital Behaviors can be relatively straightforward (like safety procedures) or extremely complex (like decision-making). They can be identified at any level of an organization.”

“There are 3 Pillars that every employee needs to succeed: (1) clear expectations, (2) actionable feedback, and (3) barrier removal.”

“Rather than blaming people for their poor habits, Behavior Analysis focuses on altering the environment to help them succeed.”

“Consistent behavior can be like a turbo boost for your organization, and it won’t cost you anything extra. In contrast, inconsistent behavior can be a major stumbling block if you underestimate its importance in achieving effective execution.”

“Vital Behaviors reflect an organization’s brand, policies, procedures, work processes, terms, and tools.”