Quotessence
Home / Topics / Information Management Quotes

Information Management Quotes

Browse 26 quotes about Information Management.

Information Management Quotes

“How organizations deal with failures or accidents is particularly instructive. Pathological organizations look for a “throat to choke”: Investigations aim to find the person or persons “responsible” for the problem, and then punish or blame them. But in complex adaptive systems, accidents are almost never the fault of a single person who saw clearly what was going to happen and then ran toward it or failed to act to prevent it. Rather, accidents typically emerge from a complex interplay of contributing factors. [...] Thus, accident investigations that stop at “human error” are not just bad but dangerous. Human error should, instead, be the start of the investigation. Our goal should be to discover how we could improve information flow so that people have better or more timely information, or to find better tools to help prevent catastrophic failures following apparently mundane operations.”

“[...] fundamental PIM problems are surprisingly resistant to technology change. [...] Despite apparent technology improvements, we still forget to deal with vital actionable items. find it hard to judge the value of new information, keep large amounts of infomation of questionable value, and fail to retrieve important information that we have made stringent efforts to organize.”

“The information possessed by an organization is among its most valuable assets and is critical to its success. The Board of Directors, which is ultimately accountable for the organization’s success, is therefore responsible for the protection of its information. The protection of this information can be achieved only through effective management and assured only through effective board oversight.”