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“digital hub (center of our universe) is moving from PC to cloud - PC now just another client alongside iPhone, iPad, iPod touch, ... - Apple is in danger of hanging on to old paradigm too long (innovator's dilemma) - Google and Microsoft are further along on the technology, but haven't quite figured it out yet - tie all of our products together, so we further lock customers into our ecosystem”

“No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service - from initial intentions through final reflections, from first usage to help, service, and maintenance. Make them all work together seamlessly. That's systems thinking.”

“There is a reason why conservatives talk about 'government' and not 'self-government,' because to refer to the latter is to concede that 'the government' is really the most basic product of our political commonwealth, that it is what we produce among ourselves so as to order the production of everything else that we do together.”

“And most of all, books. They were, in and of themselves, reasons to stay alive. Every book written is the product of a human mind in a particular state. Add all the books together and you get the end sum of humanity. Every time I read a great book I felt I was reading a kind of map, a treasure map, and the treasure I was being directed to was in actual fact myself.”

“The general systems of money management today require people to pretend to do something they can't do and like something they don't. It's a funny business because on a net basis, the whole investment management business together gives no value added to all buyers combined. That's the way it has to work. Mutual funds charge two percent per year and then brokers switch people between funds, costing another three to four percentage points. The poor guy in the general public is getting a terrible product from the professionals.”

“Some friendships in life sustain themselves only at a particular life stage, products of some mutual developmental problem to be resolved together, or of some external circumstance, like being housed in the same dormitory in boarding school. Others grow out of a deeper spiritual and philosophical affinity, which continues throughout life.”

“Walking with someone through grief, or through the process of reconciliation, requires patience, presence, and a willingness to wander, to take the scenic route. But the modern-day church doesn't like to wander or wait. The modern-day church likes results. Convinced the gospel is a product we've got to sell to an increasingly shrinking market, we like our people to function as walking advertisements: happy, put-together, finished - proof that this Jesus stuff WORKS!”

“Woodworking requires a completely different kind of thinking and problem-solving ability than writing. With writing, you take a set of facts and ideas, and you reason your way forward to a story that pulls them together. With woodworking, you start with an end product in mind, and reason your way backward to the raw wood.”

“Design is the fundamental soul of a man-made creation that ends up expressing itself in successive outer layers of the product or service. The iMac is not just the color or translucence or the shape of the shell. The essence of the iMac is to be the finest possible consumer computer in which each element plays together.”

“Because I was new to comics, I didn't know what to expect! However, I really like working collaboratively [on Dark Tower series], since I feel that - with so many different imaginations working together - the final product is so much richer. I also feel incredibly lucky to be able to work with such an accomplished and experienced team.”

“We are nothing but the product of billions of years of molecules coming together and ratcheting up through natural selection, we are composed only of highways of fluids and chemicals sliding along roadways within billions of dancing cells, trillions of synaptic conversations hum in parallel, this vast egglike fabric of micron-thin circuitry runs algorithms undreamt of in modern science, and these neural programs give rise to our decision making, loves, desires, fears, and aspirations. That understanding would be a numinous experience, better than anything ever proposed in anyone's holy text.”