“Given that you'll never be able to prevent copying, the question is, what can you do to minimize it? What can you do to make consumers happy enough with legitimate use of the system that they'll be willing to pay for it?” EnoughUseAbleGivenPayWillingConsumersCopying Author:Edward Felten
“At the end of the day, it doesn’t matter how good your PowerPoint slides are or your strategy or concept. What it really comes down to is your team. How motivated and willing are they to reinvent your organization and how much do they understand the evolving consumer need?” NeedsEndsMatterTeamWillingConceptsOrganizationStrategyConsumersEvolveThe End Of The DayMotivatedSlidesPowerpoint Author:Jeremy Gutsche
“We must recognize that the goal of a cleaner environment will not be achieved by rhetoric or moral dedication alone. It will not be cheap or easy and the costs will have to be borne by each citizen, consumer and taxpayer. How clean is clean enough can only be answered in terms of how much we are willing to pay and how soon we seek success... It is simplistic to seek ecological perfection at the cost of bankrupting the very tax-paying enterprises which must pay for the social advances we seek.” EnoughSocialEasyGoalTermPayMoralEnvironmentWillingCitizensCostTaxesPerfectionCleanEnvironmentalConsumersEnterpriseDedicationPollutionRhetoricTaxpayersEcologicalCleaners Author:Richard M. Nixon
“To eat in a monastery refectory is an exercise in humility; daily, one is reminded to put communal necessity before individual preference. While consumer culture speaks only to preferences, treating even whims as needs to be granted (and the sooner the better), monastics sense that this pandering to delusions of self-importance weakens the true self, and diminishes our ability to distinguish desires from needs. It's a price they're not willing to pay.” NeedsSelfDesireCultureIndividualSpeakAbilityPayHumilityWillingExerciseImportanceGrantedConsumersDelusionTrue SelfDiminishPreferenceWhimSelf-importanceMonasteriesConsumer Culture Book:The Cloister Walk Source: The Cloister Walk
“Is there a market for somebody selling a credit card that helps people pay down their balances? I think the question is yes. But it would have to be sold by a bank that's really willing to invest in being a trusted partner with its consumers, because they will make less money on each consumer.” PeopleThinkingHelpingPayWillingBalanceCreditPartnersSellingCardsConsumersTrustedCredit Card Author:Richard Thaler
“We're in a classic demand-shortfall recession. There aren't enough jobs because total spending is too low. Consumers won't lead the way because they're busy paying down debt and are fearful they'll lose their jobs, if they haven't already. Businesses, which are currently sitting on mountains of cash, won't spend either, because they already have sufficient capacity to produce more than people are willing to buy.” PeopleIfsWayEnoughJobsLosesHavensProduceWillingDemandMountainLowsSittingCapacityBusyDebtSpendingConsumersClassicSufficientCashFearfulRecessions Author:Robert H. Frank
“How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?” KnowsPersonsValuesShareWillingEducationalCustomersBrandsConsumersDepartmentInteractionPositive Experiences Author:Simon Mainwaring