“Edify a person in advance for the positive traits you want him or her to have, and you'll find them making a concerted effort to live up to your praise.” WantPersonsEffortPraiseTraitsWant Him Author:Bob Burg
“Does he or she know you, like you, and trust you? Does he want to see you succeed? Does she want to help you find new business? If so, then you have yourself a 'Personal Walking Ambassador.'” IfsKnowsWantDoeHelpingLike YouWalkingSucceedAmbassadorsNew BusinessWant To See You Author:Bob Burg
“Ultimate influence is the ability to get the results you want from others while helping them feel genuinely good about themselves.” WantFeelsHelpingAbilityResultsInfluenceUltimate Book:Adversaries into Allies: Win People Over Without Manipulation or Coercion Source: Adversaries into Allies: Win People Over Without Manipulation or Coercion