“When I have my interview with my God, our conversation will focus on the individuals whose self-esteem I was able to strengthen, whose faith I was able to reinforce, and whose discomfort I was able to assuage—a doer of good, regardless of what assignment I had. These are the metrics of that matter in measuring my life. This realization, which occurred nearly fifteen years ago, guided me every day to seek opportunities to help people in ways tailored to their individual circumstances. My happiness and my sense of worth has been immeasurably improved as a result.” PeopleWayYearsHas BeensSelfMatterHelpingAbleOpportunityIndividualResultsFocusSelf EsteemCircumstancesConversationYears AgoEsteemRealizationInterviewsFifteenDiscomfortAssignmentsMeasuringDoersFifteen YearsMetricsTailored Author:Clayton Christensen
“An innovation will get traction only if it helps people get something that they're already doing in their lives done better.” PeopleIfsDoneHelpingInnovationTraction Author:Clayton Christensen
“In the first stage of insight-building, all that researchers can do is observe phenomena. Second, they classify the phenomena in a way that helps them simplify the apparent complexities of the world so they can ignore the meaningless differences and draw connections between the things that really seem to matter. Third, based on the classification system, they propose a theory. The theory is a statement of what causes what and why, and under what circumstances.” WorldWayFirstsMatterHelpingSeemsCausesCan DoDifferencesStageBuildingTheoryCircumstancesDrawsConnectionsThirdsInsightStatementsComplexityMeaninglessProposeSimplifyResearchersClassification Author:Clayton Christensen
“We decided that humility was defined not by self-deprecating behavior or attitudes but by the esteem with which you regard others... Generally, you can be humble only if you feel really good about yourself - and you want to help those around you feel really good about themselves, too.” IfsWantFeelsSelfHelpingAttitudeHumilityPrideBehaviorDecidedRegardHumbleEsteemDefinedAbout YourselfBe HumbleSelf Deprecating Book:How Will You Measure Your Life? (Harvard Business Review Classics) Source: How Will You Measure Your Life? (Harvard Business Review Classics)
“Whenever we have thanked these men and women for what they have done for us, without exception they have expressed gratitude for having the chance to help - because they grew as they served.” MenDoneHelpingChanceGrewGratitudeMen And WomenGratefulException Author:Clayton Christensen
“My conclusion: Management is the most noble of professions if it's practiced well. No other occupation offers as many ways to help others learn and grow, take responsibility and be recognized for achievement, and contribute to the success of a team.” IfsWayWellsHelpingMotivationalGrowsResponsibilityTeamOffersAchievementManagementNobleProfessionHelping OthersConclusionServantOccupationTaking ResponsibilityServant Leadership Book:Harvard Business Review Leadership Library: The Executive Collection (12 Books) Source: Harvard Business Review Leadership Library: The Executive Collection (12 Books)
“There are more than 9,000 billing codes for individual procedures and units of care. But there is not a single billing code for patient adherence or improvement, or for helping patients stay well.” WellsHelpingCareIndividualPatientImprovementCodeWellnessUnitsProceduresAdherenceBilling Author:Clayton Christensen
“Many think of management as cutting deals and laying people off and hiring people and buying and selling companies. That's not management, that's deal making. Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession.” PeopleThinkingWayHelpingOpportunityDealsCompanyCuttingManagementProfessionSellingBuyingMagnificentHiringBuying And Selling Author:Clayton Christensen
“Christine and I haven't raised our children. A whole community of selfless Christians has contributed to helping them become faithful, competent adults.” ChildrenWholeHelpingChristianCommunityHavensAdultsOur ChildrenRaisedFaithfulInsecuritySelflessSelflessnessCompetentChristine Author:Clayton Christensen