“When I have my interview with my God, our conversation will focus on the individuals whose self-esteem I was able to strengthen, whose faith I was able to reinforce, and whose discomfort I was able to assuage—a doer of good, regardless of what assignment I had. These are the metrics of that matter in measuring my life. This realization, which occurred nearly fifteen years ago, guided me every day to seek opportunities to help people in ways tailored to their individual circumstances. My happiness and my sense of worth has been immeasurably improved as a result.” PeopleWayYearsHas BeensSelfMatterHelpingAbleOpportunityIndividualResultsFocusSelf EsteemCircumstancesConversationYears AgoEsteemRealizationInterviewsFifteenDiscomfortAssignmentsMeasuringDoersFifteen YearsMetricsTailored Author:Clayton Christensen
“In 15 years from now half of US universities may be in bankruptcy ... in the end I'm excited to see that happen. So pray for Harvard Business School if you wouldn't mind.” IfsYearsMindMayEndsHappensSchoolHalfPrayingUniversityExcitedHarvardBankruptcyBusiness School Author:Clayton Christensen
“Efficiency innovations provide return on investment in 12-18 months. Empowering innovations take 5-10 years to yield a return. We have ample capital - oceans of capital - that is being reinvested into efficiency innovation.” YearsMonthsReturnOceanInnovationInvestmentEmpoweringYieldEfficiencyReturn On Investment Author:Clayton Christensen
“Year after year after year, people write books about managing innovation or about leadership, for example, without ever going through the pain of saying, "This kind of leadership will cause this result in these circumstances and a very different result in those circumstances." This is academic malpractice of the worst kind.” PeopleWritingYearsKindBookDifferentPainCausesResultsWorstExampleCircumstancesInnovationAcademicMalpractice Author:Clayton Christensen
“I was lucky enough to build on the work of a number of people who had already run laps around this theory-building track. The original classification scheme, years ago, distinguished radical from incremental change. The theory said that established firms managed incremental change well, but would be expected to founder when their industry encountered a radical change.” PeopleYearsWellsSaidEnoughWould BeRunningNumbersBuildingTheoryIndustryLuckyYears AgoOriginalsTrackExpectedRadicalFirmSchemesFoundersLapDistinguishedClassificationRadical ChangeIncremental Change Author:Clayton Christensen
“One quarter of Medicare beneficiaries have five or more chronic conditions, sees an average of 13 physicians each year, and fills 50 prescriptions per year.” YearsFiveConditionsAverageQuartersPhysiciansPrescriptionsMedicareBeneficiaries Author:Clayton Christensen
“Each of our children during their high school years went to 'early morning seminary' - scripture study classes that met in the home of a church member every school day morning from 6:30 until 7:15.” YearsChildrenHomeSchoolChurchClassMorningStudyMetsMembersHigh SchoolOur ChildrenScriptureEarly MorningSeminarySchool DaysSchool YearsChurch MembersScripture Study Author:Clayton Christensen