“Clashing expectations are what most consistently derail any team, and especially a culturally diverse team. So if you take the time to "define" the goal carefully upfront, you've addressed one of the most difficult and important parts of the innovative process.” IfsImportantProcessDifficultGoalTeamExpectationsDiverseConsistentlyInnovativeDiverse Teams Author:David Livermore
“Developing an explicit decision-making process upfront for how you will make that decision will help alleviate conflict and gridlock when you actually need to decide.” NeedsHelpingProcessDecisionConflictDevelopingDecision MakingExplicitAlleviateDecision Making ProcessGridlock Author:David Livermore
“Even an organization that doesn't do much work internationally will benefit from a culturally intelligent strategy to innovation. Working across different generations, business units, regions, and functions are all factors that can also influence the innovation process.” DifferentProcessGenerationsInfluenceBenefitsOrganizationFunctionIntelligentInnovationStrategyFactorsRegionsUnitsDifferent Generations Author:David Livermore
“The two most important forms of diversity when it comes to innovation are visible diversity (typically skin color, age, gender, etc.) and underrepresentation (anytime someone is less than 15% of the majority group). Other forms of diversity are also relevant but these are the ones that psychologically play the most role in how someone engages with the innovative process.” TwoImportantPlayAgeFormProcessRolesGroupsColorDiversitySkinsInnovationMajorityGenderVisibleEtcRelevantInnovativeSkin Color Author:David Livermore
“The distraction, particularly of technology, impedes the innovative process. And when you add to that the distraction of working with colleagues who are in different time zones and/or who have a different approach to urgency and distraction, the potential for losing focus is abundant.” DifferentProcessTechnologyFocusApproachLosingAddZoneDistractionColleaguesInnovativeUrgencyDifferent TimesDifferent ApproachTime ZonesLosing Focus Author:David Livermore
“The better you work to find the pain point and problem facing a diversity of users, the more clearly you can DEFINE the goal when you implement the process for culturally intelligent innovation.” ProblemPainProcessGoalDiversityIntelligentInnovationUsers Author:David Livermore