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All Attack Dialogue Fight Mutual Respect Safe Unsafe Battle Behavior Calibrate Compromise Conversation Skills Crucial Conversation Curiosity Curious Dignity Discomfort Effective Fear Firm

Famous Kerry Patterson Quotes

“Rather than move to compromise or fight for her way, Yvonne will step out of the issue and CRIB to get to Mutual Purpose.”

Purpose Compromise Mutual Fight

Book:Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior

Source: Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior