“There are three kinds of feedback and organizations must utilize all three to be effective: 1. Evaluation. This rates you against standards and peers. It lets you know where you stand. 2. Coaching. This information helps you get better and learn. It is an engine for learning. 3. Appreciation. Most desire for feedback is usually for appreciation. It motivates us.” KnowsKindHelpingDesireThreeInformationStandardsOrganizationRateAppreciationGet BetterCoachingEnginesPeersFeedbackYou AgainEvaluationWhere You Stand Author:Sheila Heen
“Other people have all kinds of information about you that is invisible to you. How do you get feedback?” PeopleKindInformationInvisibleAll KindsFeedback Author:Sheila Heen