“The fastest way to change the feedback culture in an organization is for the leaders to become better receivers.” WayCultureLeaderOrganizationFeedbackReceiver Author:Sheila Heen
“We each have two human needs: To learn and grow & to be respected, accepted and loved the way you are. Even though feedback facilitates learning and growth, it conflicts with our need to feel respected. This is a key reason we resist feedback.” WayNeedsFeelsHumansTwoReasonGrowsGrowthKeysConflictAcceptedFeedbackFacilitateHuman Needs Author:Sheila Heen