“The five C's of expanding your capacity. 1. Build your confidence. 2. Expand your connections. 3. Improve your competence. 4. Strengthen your character. If character is not strengthening your capacity is weakening. We need to check our leadership for leaks. 5. Increase your commitment.” IfsNeedsCharacterFiveCommitmentCapacityConnectionsIncreaseChecksExpandingCompetenceStrengtheningLeaksWeakening Author:Sheila Heen
“Evaluation and coaching get tangled together. When this occurs, the noise of evaluation drowns out coaching efforts. Think of this like a term paper. When you get your assignment grade back (evaluation) you tend to tune out the professor notes in the margins (coaching) if the grade is higher or lower than expected.” IfsThinkingTogetherTermEffortHigherPaperNotesExpectedNoiseCoachingGradesTunesProfessorsMarginsAssignmentsTangledEvaluationTerm Paper Author:Sheila Heen