“There are three kinds of feedback and organizations must utilize all three to be effective: 1. Evaluation. This rates you against standards and peers. It lets you know where you stand. 2. Coaching. This information helps you get better and learn. It is an engine for learning. 3. Appreciation. Most desire for feedback is usually for appreciation. It motivates us.” KnowsKindHelpingDesireThreeInformationStandardsOrganizationRateAppreciationGet BetterCoachingEnginesPeersFeedbackYou AgainEvaluationWhere You Stand Author:Sheila Heen
“Evaluation and coaching get tangled together. When this occurs, the noise of evaluation drowns out coaching efforts. Think of this like a term paper. When you get your assignment grade back (evaluation) you tend to tune out the professor notes in the margins (coaching) if the grade is higher or lower than expected.” IfsThinkingTogetherTermEffortHigherPaperNotesExpectedNoiseCoachingGradesTunesProfessorsMarginsAssignmentsTangledEvaluationTerm Paper Author:Sheila Heen
