Home / Quotes / Quote by Susan Ward

Quote by Susan Ward

“Lower prices are not service; they're just lower prices.”

Quote by Susan Ward

Author

Born on April 15, 1976, Susan Ward is a talented actress known for her remarkable performances in various film and television projects. She has won the hearts of audiences with her exquisite acting skills and unique charm. more

You May Also Like

“Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!”

Humans Ends Funny Term Leadership Emotional Perception Unique Educational Customers Perceive The End Of The Day Irrational

Author:Tom Peters

“Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.”

Mean Ideas Differences Principles Messages Population Educational Reverence Variation Median

Author:Tom Peters

“It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.”

Ifs Simple Educational Faster

Author:Tom Peters

“Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.”

Important Use Goal Technology Emotional Connections Average Phones Track Educational Customers All Time Agents Emotional Connection Call Center

Author:Tony Hsieh

“Always and never are two words you should always remember never to use.”

Should Two Use Funny Remember Language Communication Witty Educational Epic Funny Inspirational Oxymoron Hilarious Short

Author:Wendell Johnson

“What comes out of your mouth is determined by what goes into your mind.”

Mind Character Attitude Knowledge Mouths Educational Determined

Author:Zig Ziglar

“Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.”

Want Persons Ideas Real Lasts Loses Company Protect Currents Educational Customers New Ideas Nothing To Lose Real Change

Author:Nicholas Negroponte

“It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.”

Ifs Doe Company Successful Share Educational Customers Metrics Successful Company

Author:Gordon Bethune

“I did not like prizes at school. I didn't like tests or exams, or the 11+, or O-levels. Later I hated B.A.s and M.A.s. The reason I hated them is that I don't like being tested, failed or falsely praised by anyone.”

Reason School Levels Tests Hated Prize Tested Exam

Author:Billy Childish

“If employees need to stay late in order to curry favor with the boss, what motivation do they have to get work done during normal business hours? After all, they can put in the requisite 'face time' whether they are surfing the Internet or analyzing customer data.”

Ifs Needs Done Faces Motivation Order Hours Internet Normal Late Educational Customers Favors Data Employee Boss Surfing Work Done Analyzing Curry Surfing The Internet

Author:Robert Pozen