“We continue to experience a steep growth curve and positive response from customers that are aggressively transitioning their procurement processes to leverage our technologies' benefits.” ProcessGrowthTechnologyBenefitsResponseCustomersAggressionCurvesSteepProcurementPositive Response Author:Charles R. Jackson
“Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. .. If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers.” PeopleIfsWayMayFeelingsCausesEffortFiveMinutesBenefitsOrganizationProfitCustomersRelatedEmployeeFive MinutesPackagesRetention Author:Jeffrey Pfeffer
“Jabs are the lightweight pieces of content that benefit your customers by making them laugh, snicker, ponder, play a game, feel appreciated, or escape; right hooks are calls to action that benefit your businesses.” FeelsPlayActionGamesLaughingPiecesBenefitsCustomersHookAppreciatedPonderingSnickersCall To Action Book:Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World Source: Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World
“You always think in terms of customer benefit. You always think, "How could I really benefit people at such a high level that they would love to buy my product or service and recommend it to others?"” PeopleThinkingTermLevelsProductsBenefitsCustomersHigh Level Author:Brian Tracy
“The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.” KindTechnologyBuildingBenefitsCustomersNew TechnologyFriction Author:Aaron Levie
“... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success.” PeopleIfsShouldFirstsCompanyBenefitsCustomersPrioritiesMotivatedStaffShareholders Author:Richard Branson
“Intrapreneurs consider them-selves on a mission to help society, to give it what it needs and wants, to truly serve others and improve themselves. Like all producers, they believe in a deep accountability, refuse to assign blame, don't believe in failure, and give their heart and sould to truly serve the customer and benefit society.” WantNeedsGivingBelieveHeartSelfHelpingBenefitsBlameDon't BelieveRefuseMissionsCustomersProducersAccountabilityHeart And SoulNeeds And Wants Author:Oliver DeMille
“The role of business is to provide products and services that make people's live better - while using fewer resources - and to act lawfully and with integrity. Businesses that do this through voluntary exchanges not only benefit through increased profits, they bring better and more competitively priced goods and services to market. This creates a win-win situation customers and companies alike.” PeopleWinningCompanySituationRolesProductsIntegrityBenefitsResourcesProfitCustomersGoodsFewerWin WinGoods And ServicesWin Win Situation Author:Charles Koch
“Authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers and benefits for the stakeholders.” NeedsArtUnderstandingKnowingBenefitsCreatingSolutionsMarketingProfitSatisfactionCustomersSellingProducersIdentifyingStakeholder Author:Philip Kotler
“You have to be willing to spend an awful lot in that R&D phase before you see the benefits. When you look at the companies that have really won customers over in technology - say, Apple and Google - you find that they spend billions of dollars on R&D each year, often spending that much on a product before they ever make a dime back in profits.” YearsLooksCompanyTechnologyWillingProductsBenefitsDollarsProfitCustomersSpendingBillionsAwfulApplesPhasesGoogleDimes Author:Ramez Naam
“I believe corporations that benefit from everything America has to offer should feel (ph) some sense of responsibility, not just to their biggest shareholders, but to their workers, to their customers, to their communities and, yes, to our country.” FeelsShouldBelieveCountryAmericaI BelieveCommunityResponsibilityOffersBenefitsWorkersCustomersOur CountryCorporationsShareholdersSense Of Responsibility Author:Hillary Clinton
“If you've got a dirty job, the best way is to help each other and then you'll create this culture of mutual benefit. And then you've got to understand who your customer is and create value for them and so on.” IfsWayHelpingJobsValuesCultureBenefitsCustomersBest WayDirtyMutualHelping Each OtherMutual BenefitDirty Jobs Author:Charles Koch
“Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste.” ThinkingValuesCompanyIndustryWasteBenefitsCustomersProvidingToyota Author:Eric Ries