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Way Quotes

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“My claim is simply that the literary approach is one necessary way to read and interpret the Bible, an approach that has been unjustifiably neglected. Despite that neglect, the literary approach builds at every turn on what biblical scholars have done to recover the original, intended meaning of the biblical text.”

“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.”

“Personally, I’ve gotten so that I now use a kind of two-track analysis. First, what are the factors that really govern the interests involved, rationally considered? And second, what are the subconscious influences where the brain at a subconscious level is automatically conclusions in various ways — which, by and large, are useful — but which often malfunction? One approach is rationality… And the other is to evaluate the psychological factors that cause subconscious conclusions — many of which are wrong.”

“Imagine you are walking in the woods and you see a small dog sitting by a tree. As you approach it, it suddenly lunges at you, teeth bared. You are frightened and angry. But then you notice that one of its legs is caught in a trap. Immediately your mood shifts from anger to concern: You see that the dog's aggression is coming from a place of vulnerability and pain. This applies to all of us. When we behave in hurtful ways, it is because we are caught in some kind of trap. The more we look through the eyes of wisdom at ourselves and one another, the more we cultivate a compassionate heart.”

“No other human relationship can approach the potential for intimacy and oneness than can be found within the context of a marriage commitment. And yet no other relationship can bring with it as many adjustments, difficulties and even hurts. There's no way you can avoid these difficulties; each couple's journey is unique. But there is much you can do to prepare for that journey. An engagement is not just a time of preparation for a wedding, but also preparation for a marriage.”