Quotessence
Home / Topics / Way Quotes

Way Quotes

Browse 67494 quotes about Way.

Related topics

Way Quotes

“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.”

“Lawyers have a way of seeing that sets them apart from the rest of us. In some way this special vision makes them invaluable, and in other ways, repulsive. Lawyers are much more focused on rational, logical, and objective criteria to the exclusion of the emotional, subjective, and sometimes irrational reponses to the world. Moreover, lawyers like to show no emotion, and possess a particular disdain for the emotions that are found in others, which has the quality of making them seem inhuman.”

“There is a progression of understanding vis-a-vis pro football that varies drastically with the factor of distance -- physical, emotional, intellectual and every other way. Which is exactly the way it should be, in the eyes of the amazingly small number of people who own and control the game, because it is this finely managed distance factor that accounts for the high-profit mystique that blew the sacred institution of baseball off its ''national pastime'' pedestal in less than fifteen years.”

“But when you personalize your life, when you make your life a place where you can be yourself, when you do things the way you want to do them, your life feels like your home. And that is a tremendous source of emotional energy.”

“The lessons you are meant to learn are in your work. To see them, you need only look at the work clearly - without judgment, without need or fear, without wishes or hopes. Without emotional expectations. Ask your work what it needs, not what you need. Then set aside your fears and listen, the way a good parent listens to a child”