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Dee Hock

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Famous Dee Hock Quotes

“We are at that very point in time when a 400-year-old age is dying and another is struggling to be born - a shifting of culture, science, society, and institutions enormously greater than the world has ever experienced. Ahead, the possibility of the regeneration of individuality, liberty, community, and ethics such as the world has never known, and a harmony with nature, with one another, and with the divine intelligence such as the world has never dreamed.”

KnowsWorldYearsAgeCultureNatureBornCommunityLibertyStruggleGreaterSocietyDyingPossibilityDivineEvolutionEthicsHarmonyInstitutionsIndividualityOld AgeShiftingNonconformityRegenerationEnlightened Society
Author:Dee Hock
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“Well, years and years ago, I started to ask myself three very simple questions, which dominated my life for many years. One of them was, "Why are organizations everywhere, whether commercial, social, or religious, increasingly unable to manage their affairs?" The second question was, "Why are individuals throughout the world increasingly in conflict with and alienated from the organizations of which they're a part?" And the third was, "Why are society and the biosphere increasingly in disarray?"”

WorldYearsWellsThreeAsksIndividualSocialReligiousSimpleBusinessConflictYears AgoOrganizationThirdsAffairManageBiosphereYear OneDisarray
Author:Dee Hock
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“To put it another way, I believe that purpose and principle, clearly understood and articulated, and commonly shared, are the genetic code of any healthy organization. To the degree that you hold purpose and principles in common among you, you can dispense with command and control. People will know how to behave in accordance with them, and they'll do it in thousands of unimaginable, creative ways. The organization will become a vital, living set of beliefs.”

PeopleKnowsWayBelievePurposeBeliefI BelieveCommonBusinessPrinciplesKnow HowCreativeHealthyDegreesUnderstoodOrganizationCommandCodeBehaveAnother WayUnimaginableCommand And Control
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“The reason is still difficult to explain, but it is not complicated. That inner voice that will not be denied, once we learn to listen to it, had whispered since the beginning, "Business is not what your life is about. Founding VISA and being its chief executive officer is something you must do, but it's only preparatory."”

StillsReasonLife IsDifficultVoiceBusinessComplicatedChiefsExecutivesOfficersDeniedFoundingInner VoiceVisaChief Executives
Book:Birth of the Chaordic Age
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“Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.”

DifferentWisdomLeadershipAbilityBusinessHumilityPerspectiveEssentialsJudgmentWeaknessRewardsFoolishToleranceUncommonIdioticReplicate
Author:Dee Hock
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“Control is not leadership; management is not leadership; leadership is leadership is leadership. If you seek to lead, invest at least 50% of your time leading yourself-your own purpose, ethics, principles, motivation, conduct. Invest at least 20% leading those with authority over you and 15% leading your peers. If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.”

IfsKnowsPurposeMotivationPrinciplesDisciplineAuthorityEthicsManagementTyrannyOver YouPeersSelf DisciplineSubordinates
Author:Dee Hock
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“People are not "things" to be manipulated, labeled, boxed, bought, and sold. Above all else, they are not "human resources." They are entire human beings, containing the whole of the evolving universe, limitless until we start limiting them. We must examine the concept of leading and following with new eyes. We must examine the concept of superior and subordinate with increasing skepticism. We must examine the concept of management and labor with new beliefs. And we must examine the nature of organizations that demand such distinctions with an entirely different consciousness.”

PeopleHumansDifferentWholeEyeUniverseBeliefHuman BeingsConsciousnessDemandConceptsResourcesLaborOrganizationManagementFollowingSuperiorsEvolveDistinctionSkepticismLimitlessHuman ResourcesSubordinatesContainingNew Eyes
Book:Birth of the Chaordic Age
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“We are now at a point in time when the ability to receive, utilize, store, transform and transmit data - the lowest cognitive form - has expanded literally beyond comprehension. Understanding and wisdom are largely forgotten as we struggle under an avalanche of data and information.”

FormUnderstandingAbilityStruggleInformationBalanceIntellectualForgottenIntelligenceStoresDataLowestComprehensionCognitiveTransmitAvalanches
Book:Birth of the Chaordic Age
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“Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.”

PeopleFirstsUseMotivationalLastsMotivationEasyUnderstandingQualityKnowledgeAdviceDangerousIntegrityLimitsCapacityExperienceThirdsBasesBlindMotiveMeaninglessFourthProvidingCeoFifthPromotionHiringGood AdviceImpotenceGreat LeadershipKnowledge ExperienceUnderstanding Knowledge
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“Leadership: Here is the heart and soul of the matter. If you look to lead, invest at least 30% managing those with authority over you, and 15% managing your peers. Use the remainder to induce those you 'work for' to understand and practice...lead yourself, lead your supervisors, lead your peers, and free your people to do the same. All else is trivia.”

PeopleIfsLooksHeartSoulMatterUsePracticeAuthorityPlanningOver YouPeersHeart And SoulTriviaSupervisors
Author:Dee Hock
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