“Who you talk to is just as important as what questions you ask and what you pull away from it.” ImportantAsks Author:Emmett Shear
“This is true for most new products. The majority of people you're competing with are non-users. They are people who have never used your service before. And what they say is actually the most important. What they say is the thing that blocks you from expanding the size of your market with your features.” PeopleImportantUsedProductsMajoritySizeBlockFeaturesUsersCompetingExpandingNew Products Author:Emmett Shear