“That's actually one of the most disappointing things about doing user interviews and user feedback, which is why I think... people don't do it. You're going to get negative news about your favorite pet feature most of the time.” PeopleThinkingNewsNegativeFeaturesInterviewsPetUsersFeedbackDisappointingYour Favorite Author:Emmett Shear
“Recording interviews is like magic. a) It stops you from taking notes in the middle and b) you can play that recording for people.” PeoplePlayMagicMiddleNotesInterviews Author:Emmett Shear
“The most interesting things you learn in an interviews come from the: 'interesting', 'tell me more'” InterestingInterviewsMost InterestingInteresting Things Author:Emmett Shear
