“In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellation of teams within the overall team if they hope to bring the special talents and resources to bear on the challenge of creating superior customer value and sustaining a competitive advantage in the eyes of its customers.” IfsEyeValuesChallengesVisionTeamSpecialTalentBearsCreatingResourcesAdvantageOrganizationSizeCustomersSignificantSuperiorsEnterpriseExecutivesConstellationsSustainingCompetitive AdvantageSpecial Talents Author:Karl Albrecht
“Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.” PeopleLawOrganizationIntelligentStupidityCollectives Book:The Power of Minds at Work: Organizational Intelligence in Action Source: The Power of Minds at Work: Organizational Intelligence in Action
“We are going to need organizations that are culturally equipped to adapt. They must have internal processes that are creative, generative, and productive rather than controlled, confining, and normative. In short, we must UNSHACKLE THE HUMAN BRAIN and exploit its productive potential.” NeedsHumansProcessBrainCreativeOrganizationProductiveInternalsControlledExploitsHuman Brain Book:The creative corporation Source: The creative corporation
“If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.” PeopleIfsResultsProveOrganizationRewardsProve ItExaminingFrontline Book:Service America!: Doing Business in the New Economy Source: Service America!: Doing Business in the New Economy
