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Browse quotes from The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone.
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“Contrary to all myths and beliefs, introverts make the best salespeople.”
“If you quote a price before knowing exactly what they need, then you're chasing a moving target.”
“You should never have to feel inauthentic or deceptive to succeed in business.”
“Your business is always changing- your process needs to change too.”
“If you don't control your mindset, you can't control the sale.”
“Trust in the process, assume the sale, and they will come.”
“You don't just want to learn to sell, you want to learn how to keep getting better.”
“You can't blame yourself for what you didn't know.”
“Don't give price more attention than it deserves. Say it and move on.”
“If you are a small business owner, then you are first and foremost a person who sells.”
“Don't sell features and benefits. Tell a story.”
“Use a true story jam-packed with credibility points to sidestep objections.”
“See the sales process for what it is-- a big assembly line.”
“The secret? Never stop improving your process.”
“You can't have an effective discussion on price until the prospect understands your value.”
“If you want consistent sales results, you need a consistent sales process.”
“Instead of trying to counter an objection, sidestep it with a story.”
“It's not your prospect's fault if they have sticker shock; it's yours.”
“Trust; it's the basis of everything else.”
“The better you know your customer, the better you can speak directly to them and their situation.”
“To become a better salesperson, become a better listener.”
“You have to win the customer on both fronts: personal and professional.”
“When people tell me, "It's always been done like this," I just can't give it much weight.”
“Listen, not to answer, but to understand.”