“Today, as in the Gilded Age, we live in a world where a morality of personal responsibility rubs shoulders with a culture of greed and of flagrant social irresponsibility. Now as then, business has shed its collective responsibility for employees - just as government has for its citizens.” WorldGovernmentAgeTodayCultureSocialResponsibilityCitizensMoralityGreedShouldersCorporationsEmployeeCollectivesShedPersonal ResponsibilityIrresponsibilityGildedGilded AgeCollective Responsibility Book:Sociopathic Society: A People's Sociology of the United States Source: Sociopathic Society: A People's Sociology of the United States
“An achievement-oriented culture is very pro-employee - it's so much more fun than one that isn't. Excellence is a tremendous amount of fun; mediocrity is not.” CultureFunAmountAchievementSmartExcellenceEmployeeMediocrityRetail Author:Kip Tindell
“Developing great employees attracts great customers.” CultureCustomersDevelopingEmployeeService CultureGreat Employee Author:Ron Kaufman
“Employees are the key to your success with customers. Treat them well!” WellsCultureKeysTreatsCustomersEmployeeService Culture Author:Ron Kaufman
“Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.” IfsKnowsCareCultureTreatsTrainCustomersTreatedWinnerEmployeeService Culture Author:J. W. "Bill" Marriott, Jr.
“The more the specific feelings of being under obligation range themselves under a supreme principle of human dependence the clearer and more fertile will be the realization of the concept, indispensable to all true culture, of service; from the service of God down to the simple social relationship as between employer and employee.” HumansFeelingsCultureSocialSimplePrinciplesConceptsSupremeObligationRealizationRangeEmployeeDependenceIndispensableEmployersFertileSocial Relationships Author:Johan Huizinga
“Uncontainable is a love story. Kip and Sharon's love for each other, their precious family, their business journey of joy and, most of all, their pure and uncontainable love for their employees and their families is clear and happy proof that the future of business is building love cultures. Oh, and when you have love on the inside customers shower uncontainable love back at ya from the outside. Love on brother!” StoriesJoyCultureClearJourneyBuildingBrotherPureCustomersProofLove StoryEmployeeShowersSharon Author:Roy Spence