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“Running a multi-million dollar business can be frustrating at times, especially when someone does something I am not happy with. It might not even be their fault, but it is human nature to reach in an angry or heated way. However, I have learned an important and effective lesson. Rather than complain to my member of staff about their actions, I search my memory bank for things I find wonderful about them. This changes the energy around the issue instantly. People tend to live up to what you expect of them.”

“To all the staff members that take care of us every single day, From Donnie Strack, to Joe Sharpe, Tony Katz, Dave Bliss, Josh Longstaff, Will, Wilson, St, Mark, Dwight, I could down the line, All you guys have made me a better player. I wish I had a Sharpie, So I could write all your names on here 'Cause you had a hand on this. You made me believe in myself. You made me a better person, A better player. Your words of encouragement, Your love, Your positivity, Got me through. And I thank you guys.”

“Turn strategy into simple language so every staff member knows it. People must understand why you are doing, what you are doing and where you are going. Big almost impossible, highly meaningful goal + respectful & supportive team is the winning combination of fear & love. Meaning is the biggest sources of energy that gets you up in the morning.”

“Anecdote: The extent of Michael Jackson's fame at its height, and his eagerness to exploit it is shown by an incident in 1984 when invited to a White House reception hosted by then President and First Lady Ronald and Nancy Reagan. Jackson had been assured that the only people there, besides the presidential couple, would be a few staff members' children. Aghast to find around 75 adults and no children, Jackson locked himself in an upstairs bathroom, refusing to emerge until assured that all non-essential adults had been replaced by a number of children.”

“The White House approved an exemption in Obamacare coverage for Congress and members of their staff. Members complained that the Affordable Care Act will cost them thousands extra a year in premiums. Wait a minute. It's their bill. If it's too expensive, why did they name it the Affordable Care Act?”

“I am a little troubled about the tea service in the electronic computer building. Apparently the members of your staff consume several times as much supplies as the same number of people do in Fuld Hall and they have been especially unfair in the matter of sugar.... I should like to raise the question whether it would not be better for the computer people to come up to Fuld Hall at the end of the day at 5 o'clock and have their tea here under proper supervision.”

“The Cheney team had, for example, technological supremacy over the National Security Council staff. That is to say, they could read their e-mails. I remember one particular member of the N.S.C. staff wouldn't use e-mail because he knew they were reading it. He did a test case, kind of like the Midway battle, when we'd broken the Japanese code. He thought he'' broken the code, so he sent a test e-mail out that he knew would rile Scooter [Libby], and within an hour Scooter was in his office.”

“Malcolm X broke with the N.O.I. in March 1964, and in that last 11 chaotic months, he spent most of the time outside of the United States. Nevertheless, he built two organizations in the spring of 1964. First, Muslim Mosque Incorporated, which was a religious organization that was largely based on members of the N.O.I. who left with him. It was spearheaded by James 67X or James Shabazz, who was his chief of staff. Then secondly was the Organization of Afro-American Unity.”

“I went to many coaching clinics, talked to other coaches, read articles, books, etc. Anything I could do that would help me prepare to be the best coach possible. Fortunately, the coaches I had as a player were good men and were excellent role models in setting priorities and relating to the team members and coaching staff.”

“Tom [Hentoff] - it started when he was the editor of the paper at Wesleyan and the - members of the staff. This was the first wave of political correctness. The editors of the staff members came and said he must - he must, from now on, stop using `freshmen' and - in-as part of the policy of the paper. It had to be `freshperson.' Therefore, you don't - you're not discriminating against males or females. They were very fervent about that, and he was equally fervent about not politicizing language. So until he left, `freshmen' stayed.”

“Many flagship state universities have wonderful digital libraries that are accessed by people around the world. In future, if not current, budget crises, trustees, board members, and administrators may wonder why these state institutions - with an articulated primary clientele of students, faculty, and staff members and a secondary clientele of all citizens of the state - should be spending resources on a digital library that is used by many people beyond the primary and secondary service populations.”