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Wonderful Quotes

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Wonderful Quotes

“As an editor, I read Charlotte Rogan's amazing debut novel, 'The Lifeboat,' when it was still in manuscript. I read it in one night, and I really wanted my company to publish it, but we lost it to another house. It's such a wonderful combination of beautiful writing and suspenseful storytelling.”

“To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.”

“In going directly to Investment Heaven, you build your portfolio as you would build a wonderful company through a merger and acquisition program. You specify the way you want your portfolio to look, and then you assemble the profile piece by piece by bringing together companies that make their own individual contributions to the desired character.”

“I did have a deal for a little while a cigar company that never really materialized that much, except that I ended up with 100 boxes of my own cigars with my signature on them. Which is great, they are wonderful cigars but they never really fulfilled out so now I'm out of it. I can sign up with somebody else or go pick a blend or whatever. I probably will, there is no sense in not doing it.”

“Preserve the core, and let the rest flux. In their wonderful bestseller Built to Last, authors James Collins and Jerry Porras make a convincing argument that long-lived companies are able to thrive 50 years or more by retaining a very small heart of unchanging values, and then stimulating progress in everything else. At times "everything" includes changing the business the company operates in, migrating, say, from mining to insurance. Outside the core of values, nothing should be exempt from flux. Nothing.”

“It is possible for two people who have wide differences of preference and opinion, of habits, of teaching, of training, of background and belief to enjoy the company of each other in many ways. Indeed, a diversity of friendships is one of life's real enrichments. To learn of the goodness of those who are unlike-their worth, their sincerity, their good hearts, their good minds, their good company-is rich and rewarding. It is wonderful to have a wide range of choice friends who can be counted on, friends who can be enjoyed and loved and trusted. Such is the meaning of friendship.”

“I'd say 3/4 of advertising works on pure Pavlov. Think how association, pure association, works. Take Coca-Cola company (we're the biggest share-holder). They want to be associated with every wonderful image: heroics in the Olympics, wonderful music, you name it. They don't want to be associated with presidents' funerals and so-forth.”

“Chronicle Books is a wonderful book company. I love how everything represents who I am. The Diva Rules! is not an autobiography in the sense that I am talking about my life but more about my journey as to where I am now. People told me I would never make it. I was staring in the face of adversity and did it anyway. I chronicle it through the years. It is about finding your strength.”