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Hendrith Vanlon Smith Jr Quotes

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Famous Hendrith Vanlon Smith Jr Quotes

“The fundamental priority of every business is to create value for its customers or clients — to improve their lives in some way through the products or services being sold by the business.”

“How your business makes your customers feel has a direct correlation to how much money they are willing to spend with your business and the promptness with which they spend money with your business. You should make your customers feel welcome, make them feel appreciated, make them feel respected. And show customers that your business is valuable by ensuring that you and every employee treats the business with care and respect.”

“The infamous Debt-To-Income ratio is the standard formula most lenders use to determine a potential borrowers capacity. Lenders calculate this by adding up a borrower’s total monthly debt payments and dividing that by the borrowers gross monthly income.”

“It’s ironic perhaps – but no one wants to lend money to someone or something that has no money or no monetary worth. You wouldn’t plant a seed on barren ground – you plant a seed where there’s already a wealth of resources sufficient to cultivate the seed. It could be a tiny bit of soil in a pot, or the expanse of your front yard. But you’re going to make sure the seed has enough soil to put down roots and a quality of soil that facilitates growth.”

“Biomimicry is critical in regard to using design as a way to solve problems in business. Biological ecosystems have invented solution after solution to all kinds of problems. The key is to learn to see nature through nature's eyes, and to speak nature's language and then to establish a continuous translation between biological ecosystems and human ecosystems.”

“When we ask ourselves what is an economy; I think the best place to find the answer to that question is in a forest. Go and sit in a forest and observe with all of your sensory faculties, and meditate there. And while you're observing and meditating, ask yourself questions about everything. And if you want maybe hit a few puffs of a certain herb while you're meditating there. And you'll find out exactly what an economy is. And you'll also find out exactly what business is. And all of the economic and business concepts like capital allocation and liquidity and service and profit and growth... It'll all start to make more sense as you sit there meditating in that forest.”

“As a business owner you should never mix business income with personal income and never mix business expenses with personal expenses. Your business is a separate entity with a life of its own. Your job is to lead and manage that separate entity, not to entangle with it. Entangling with your business will result in chaos. But keeping business and personal separate will facilitate efficiency and reduce stress.”

“If marketing is taking up 1/3 of your revenues or more, something is wrong. Yes you’ve gotta get the word out about your products and services, especially if you’re in a saturated market. But your products and services should attract customers like pollen attracts honeybees. The value of what your business offers should be a magnet to customers. You shouldn’t be chasing after customers begging them to do business with you.”

“In business, what's required for short term profit and what's required for long term resilience are very often at a juxtaposition. I used to run track and field and any track runner will tell you that winning a 100 meter race requires a completely different skill set than winning a marathon. And the same skills that may win you the 100 meter race may infact cause you to lose a marathon. And the skills that may win you a marathon may cause you to lose a 100 meter race. It's not really about balance. But it's about management asking the question what race is this business in at this moment and what skills are required to win this exact race right now. And then it's about asking that question over and over and over again all of the time with every business that the company is engaged in.”

“The global economy and all of its markets are constantly changing. In order to survive and thrive as an individual in business these days, you've got to be always updating your mental models. You've got to be always updating the software of your mind and spirit so that you remain capable of seeing the new ways value is being measured and exchanged; and so that you remain capable to plugging in to and profiting from the new ways that value is being exchanged.”

“Things nature is good at include - organizing matter in a way that is multi functional, mass customization, network adaptation to circumstance, responsive evolution, growth as a mechanism for construction, decentralization, data management and asset management. Regardless of what kind of business we are talking about, there's something vital to learn from nature.”

“Companies can learn a lot from biological systems. The human immune system for example is adaptive, redundant, diverse, modular, data-driven and network collaborative. A company that desires not just short term profit but also long term resilience should apply these features of the human immune system to it's business models and company structure.”