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Quote by Bob Rotella

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How Champions Think: In Sports and in Life

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Bob Rotella

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“From my adventures in the subculture of addiction recovery, I’d learned that the trajectory of one’s life often boils down to a few identifiable moments—decisions that change everything. I knew all too well that moments like these were not to be squandered. Rather, they were to be respected and seized at all costs, for they just didn’t come around that often, if ever. Even if you experienced only one powerful moment like this one, you were lucky.”

“If you can be respectful and private but firm in this conversation, most problem behavior will stop. And remember, if the behavior is over the line, you shouldn’t hesitate to contact HR to ensure your rights and dignity are protected.”

“The Power of a Positive No describes how to say No when it is vital to stand up and protect your core interests and values. It is not just about how to say No, however, but about how to do so in a respectful and constructive manner that can potentially lead to agreement. As its subtitle indicates, it is about how to say No and still get to Yes.”

“If the other refuses to respect your No, you may see only two choices: submission and outright war. Yet there is a third choice, highlighted by Gandhi: to underscore your Positive No. Don’t overreact, underscore. To underscore means to emphasize patiently and persistently that No in fact means No. It means continuing to stand up for what is important to you without destroying the possibility of a deal or a healthy relationship.”