“Mom-and-pop businesses have the same issues as the Fortune 500. The difference is that big companies spend millions on consultants to fix them.” BigsDifferencesCompanyMillionsIssuesMomFortunePopsConsultantsBig Companies Author:Christopher Myers
“Unless you are building a new company from the ground up and can install caring as your businesses' cornerstone, you have to be willing to embark on a completely cultural overhaul so that, like a local mom and pop shop, every employee is comfortable engaging in customer service, and does it authentically.” DoeCompanyBuildingWillingMomComfortablePopsCaringCustomersLocalsShopsEmployeeEngagingCornerstonesNew Company Book:The Thank You Economy (Enhanced Edition) Source: The Thank You Economy (Enhanced Edition)