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Data Quotes

“Lilah did little more than sleep and eat and cry, which to me was the most fascinating thing in the entire universe. Why did she cry? When did she sleep? What made her eat a lot one day and little the next? Was she changing with time? I did what any obsessed person would do in such a case: I recorded data, plotted it, calculated statistical correlations. First I just wrote on scraps of paper and made charts on graph paper, but I very quickly became more sophisticated. I wrote computer software to make a beautifully colored plot showing times when Diane fed Lilah, in black; when I fed her, in blue (expressed mother's milk, if you must know); Lilah's fussy times, in angry red; her happy times, in green. I calculated patterns in sleeping times, eating times, length of sleep, amounts eaten. Then, I did what any obsessed person would do these days; I put it all on the Web.”

“In the era where artificial intelligence and algorithms make more decisions in our lives and in organizations, the time has come for people to tap into their intuition as an adjunct to today’s technical capabilities. Our inner wisdom can embed empirical data with humanity.”

“Paradoxically, the sources available today (in the era of big data) are less precise than those that were available a century ago due to the internationalization of wealth, the proliferation of tax havens, and above all, lack of political will to enforce financial transparency, so it is quite possible that we are underestimating the level of wealth inequality in recent decades.”

“Remember, managers are hubs of communication (see Chapter 12). The better they communicate across these sphere boundaries, the more people they can communicate with, and the more data they have. This consequently leads to better decision making. Ultimately, stronger communicators make better-informed decisions, and hopefully they are more successful because they waste less time wondering what to do.”

“Mario’s high spirits soon took a somber turn. He rolled himself closer to Frank. “I need this job, but you were right. More than a job, I need a way out.” Frank had him. He was about to detour the rest of Mario’s life. Build a team, deploy them, scoop up the data, get the hell out of town. Frank had left an unhappy trail of ruined technicians. Spies do that kind of shit, were his usual parting words.”

“How can one identify the true owner of a cyber risk? When everyone is responsible, no one is responsible. This is an undisputed fact. To the best of my knowledge, organizations often rely on frameworks such as RACI matrices (Responsible, Accountable, Consulted, Informed) to formally assign ownership. From another perspective, however, the “true owner” of a cyber threat is its creator. And here is where the truth may reside. Whether it is hackers, insiders, corporate culture, a lack of CISO expertise, disinformation, or perhaps the very silos you have built. And wait. What about your CIO, your CEO, your Board? Think of them as the first line of cyber threats. I can. I am a scientist, a researcher. I search for what I cannot even imagine at first. Then - it is up to you to decide where to look.”

“Deity does not create data and then bestow it upon mankind. All data is man-made. Somebody, at some point, decided what data to collect, how to organize it, how to present it, and how to infer meaning from it—and it embeds all kinds of false rigor into the process. Data has the same agenda as the person who created it, wittingly or unwittingly. For all the time that senior leaders spend analyzing data, they should be making equal investments to determine what data should be created in the first place.”

“Exfiltrated metadata from internet service providers and social media platforms can be plugged into big data analytics and once the right algorithm is applied, can allow an adversary surgically precise psychographic targeting of critical infrastructure executives with elevated privileges. Why is no one talking about this?”

“I’m not here to say that analytics are bad. I’m here to say that analytics are human. Or at least, they represent the real needs and genuine interests of actual human beings; they’re proxies for people. And as such, we are honor bound to be respectful with them, to consider them with nuance and care, to let them guide us toward creating experiences of delight or at least outcomes that fulfill mutual needs, not to use them, manipulate them, and exploit them.”

“Nosotros, los humanos, somos las únicas criaturas orgánicas que viven en los dos mundos a la vez. Es como si, después de haber coexistido durante largo tiempo con lo invisible, hubiéramos empezado a desarrollar la percepción extrasensorial necesaria. Somos conscientes de las numerosas especies de información que hay.”