“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.” IfsWayPersonsPlayRunningGoalSimpleStepsTeachFocusAdviceTalentEmotionalApproachRateCustomersOutcomesEmployeePartnershipSelectDissatisfaction Book:First, Break All The Rules: What The Worlds Greatest Managers Do Differently Source: First, Break All The Rules: What The Worlds Greatest Managers Do Differently
“The fact that an Englishman has an Argentinian as an idol is very rare. I keep watching my [title-winning] goal against QPR and every time I get more emotional. My plan is to stay here because I'm convinced Manchester City will be at the same level as Real Madrid and Barcelona.” RealFactsWinningGoalLevelsCitiesPlansEmotionalConvincedTitlesIdolsEnglishmenManchesterBarcelonaMadridReal MadridManchester City Author:Sergio Aguero
“My goal is to tell good stories. And to try as best I can to do something new with acting. To learn from the past and to be a relevant artist. To make stories that are interesting and contemporary and to tell some kind of emotional truth.” TryingKindI CanStoriesPastArtistGoalInterestingActingEmotionalContemporarySomething NewRelevantGood StoryLearn From The Past Author:Ethan Hawke
“If you dont have an emotional connection to why you are trying to accomplish your goals, the odds are you wont reach them or will quit trying.” IfsTryingGoalEmotionalConnectionsAccomplishQuittingOddsEmotional ConnectionAccomplish Your Goals Author:Brett Hoebel
“One that we can admire aesthetically and participate viscerally in. So the goal here, and we've had some early, small screenings, what seems to be kind of happening is that you come in thinking you're going to see a cool robot boxing movie, you don't expect this emotional underdog, father/son movie. And it's not one that's soft and overly sentimental, but hopefully it's one that's poignant.” ThinkingKindSeemsFatherGoalEmotionalSonHappeningsAdmireHopefullyBoxingBe KindSentimentalRobotsUnderdogFather SonPoignantScreening Author:Shawn Anthony Levy
“One of the goals of a spiritual practice is self-awareness, and one of the best tools of self-awareness is simple emotional vulnerability.” SelfSpiritualGoalSimplePracticeAwarenessEmotionalToolsSelf AwarenessVulnerabilitySpiritual Practice Author:Moby
“The goal of dream study is to increase one's contact with and access to the abilities of their subconscious mind. I became interested in dreams as an avenue to increase my knowledge of the subconscious mind, and increase my psychological and emotional effectiveness. I have been recording my dreams since I was seventeen.” MindHas BeensDreamGoalAbilityStudyEmotionalIncreaseAccessContactPsychologicalSubconsciousAvenuesEffectivenessSeventeenSubconscious Mind Author:Charles McPhee
“I actually recommend as little actual counting as possible in a life partnership. But, when there's a sense of injustice brewing between you, some counting is inevitable, and so my advice is to count using as broad a scope as possible. It's not just hours worked or chores done, either, and it's not even just about the household - it's a system of Whole Marriage Thinking. It's about hours worked, chores done, goals supported, emotional needs met, everything. What it all takes out of you, what it all gives back. It all factors in.” ThinkingGivingDoneGoalHoursAdviceEmotionalInjusticeInevitablePartnershipGiving BackChoresLife Partner Author:Carolyn Hax
“Our prime purpose in this life is to help others. And if you can't help them, at least don't hurt them.” IfsLifeInspirationalHelpingWisdomMotivationalLife IsPurposePeaceGoalCommunityHurtHealingHumilityEmotionalLife PhilosophyBuddhismWise WordsWords Of WisdomAimCaringHelping OthersBuddhistThis LifeMeaning Of LifeHolinessPrimePurpose Of LifeCompassionateVolunteerSelflessnessComfortingMonkWise Man Once SaidService To OthersHurt FeelingsIntricateHelping HandTibetanFacilitateKindness And CompassionMeaning LifeTibetBeing HurtBeen HurtHelpfulnessReligious TraditionsGetting HurtCompassion For OthersBe Kind To OthersHelping Others In NeedCommon PurposeHurting OthersHurting PeopleWhat Is The Meaning Of LifeHurt So MuchDaily BuddhistBeing GenerousGot HurtHurting YouPurpose And MeaningHurt My FeelingsPeace And ToleranceOthers Helping YouGreater PurposeInspirational HealingWhat Is The Purpose Of LifeI Was HurtSilence And PeaceLife Is PainHurt And PainOur Purpose In LifeI Hurt YouHurt PainI Am HurtHe Hurt Me Author:Dalai Lama
“Joy, rather than happiness, is the goal of life, for joy is the emotion which accompanies our fulfilling our natures as human beings. It is based on the experience of one's identity as a being of worth and dignity.” HumansJoyGoalHuman BeingsEmotionIdentityEmotionalDignityExperienceFulfillingAccompanyLife Goal Book:Man's Search for Himself Source: Man's Search for Himself
“There is one other error in the Gondsman's line of resoning, I believe, on ap urely emotional level. If machines replace achievement, then to what will people aspire? And who are we, truly, without such goals? Beware the engineers of society, I say, who would make everyone in all the world equal. Opportunity should be equal, must be equal, but achievement must remain individual.” PeopleIfsWorldShouldBelieveOpportunityIndividualI BelieveGoalLinesLevelsEmotionalEqualAchievementMachinesErrorsEngineersAspireEqual Opportunity Author:R. A. Salvatore