“If we keep doing what we're doing, we're going to keep getting what we're getting.”
Source: First Things First
Business Quotes
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Business Quotes
“If you have a job without aggravations, you don't have a job.”
“Always treat your employees exactly as you want them to treat your best customers.”
Source: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change Interactive Edition
Source: Lovemarks: the future beyond brands
“The true business of every company is to make and keep customers.”
“Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.”
“The goal as a company is to have customer service that is not just the best, but legendary.”
“Repeat business or behavior can be bribed. Loyalty has to be earned.”