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Company Quotes

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Company Quotes

“If you don't have trust inside your company, then you can't transfer it to your customers.”

Ifs Company Customers Transfers

Author:Roger Staubach

“There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.”

People Ifs Way Whole Company Successful Mass Critical Customers Focused Multiple Competitors Critical Mass

Author:Jeff Bezos

“I think there's a need for somewhat of a mindset change. We need to have a consistent external focus. We've always had the research labs. We've always had the resources to be innovative, and we've been innovative in a number of businesses. But, in any big company, you have to constantly push people to look at markets and customers, rather than look internally at themselves.”

People Thinking Needs Looks Bigs Numbers Company Focus Research Resources Customers Mindset Consistent Innovative Labs Big Companies

Author:Jeffrey R. Immelt

“A company may be the de jure owner, but customers are the de facto owers of the brand.”

May Company Customers Brands Owners

Author:David Wolfe

“It is a company's customers who effectively control what it can and cannot do.”

Company Customers

Book:Disruptive Innovation: The Christensen Collection (The Innovator's Dilemma, The Innovator's Solution, The Innovator's DNA, and Harvard Business Review article

Source: Disruptive Innovation: The Christensen Collection (The Innovator's Dilemma, The Innovator's Solution, The Innovator's DNA, and Harvard Business Review article