“We have witnessed the most educated, successful, and monied professionals in the country put their companies - not to mention their own liberty - at risk by engaging in flagrant and foolhardy illegal conduct.” CountryCompanyLibertySuccessfulRiskEducatedIllegalEngagingFoolhardy Author:Preet Bharara
“Some of the power has shifted from companies to people. Using social media tools (blogs, wikis, tagging, etc.) more individuals are creating semi-spontaneous 'groundswells' of opinions to which companies and other institutions are realizing they must respond. From marketing to consumers organizations are being pulled into engaging with individuals.” PeopleIndividualSocialRealizingCompanyOpinionMediaCreatingToolsOrganizationInstitutionsMarketingSocial MediaConsumersEtcSpontaneousEngagingConnectingBlogsWikis Author:Charlene Li
“Unless you are building a new company from the ground up and can install caring as your businesses' cornerstone, you have to be willing to embark on a completely cultural overhaul so that, like a local mom and pop shop, every employee is comfortable engaging in customer service, and does it authentically.” DoeCompanyBuildingWillingMomComfortablePopsCaringCustomersLocalsShopsEmployeeEngagingCornerstonesNew Company Book:The Thank You Economy (Enhanced Edition) Source: The Thank You Economy (Enhanced Edition)