“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.” IfsWayPersonsPlayRunningGoalSimpleStepsTeachFocusAdviceTalentEmotionalApproachRateCustomersOutcomesEmployeePartnershipSelectDissatisfaction Book:First, Break All The Rules: What The Worlds Greatest Managers Do Differently Source: First, Break All The Rules: What The Worlds Greatest Managers Do Differently
“Recognize that it is not really possible to steadily help others when we ourselves are not in good physical, mental, or emotional state. We may be able to carry on for a while, but sooner or later we end up feeling depleted, discouraged, or weak. We cannot keep on giving when we are running on an empty tank. We need to be solid.” NeedsGivingMayEndsStatesHelpingFeelingsMotivationalRunningAbleEmotionalEmptyWeakHelping OthersSooner Or LaterDiscouragedTanks Author:Nhat Hanh
“You feel the Olympics and you get chills and nervous and a little scared. You go through the emotional roller coaster at what it's like to compete at the Olympic level and you let that run through your whole body.” FeelsLittlesWholeBodyRunningLevelsEmotionalScaredNervousOlympicsChillRoller CoasterCoasters Author:Bode Miller
“When it comes to politics, we have an internal glass ceiling. We stand as good a chance as a man to win a political race, but women don't want to run at the same rate as men do. People point to the work-family balance issue, but I think it's much more than that. Many women don't have children, or have children who are no longer at home. There are some deeper psychological and emotional issues in play, like the fact that many of us feel like the embarrassment, humiliation and personal demonization in politics are simply more than our hearts can take. What stops us is fear.” PeopleThinkingMenWantFeelsHeartChildrenPlayFactsHomeRunningPoliticalWinningChanceRaceIssuesEmotionalBalanceRateGlassesDeeperPsychologicalInternalsHumiliationEmbarrassmentCeilingsGlass CeilingWork Family Author:Marianne Williamson
“I always wear boot polish on my eyelashes, because I am a very emotional person and it doesn't run when I cry.” PersonsRunningCryEmotionalBootsPolishEyelashesEmotional Person Author:Barbara Cartland
“Using clouds is a radical way of consuming IT. There are emotional barriers to giving up some level of control over the servers that you are running [for the companies].” WayGivingRunningLevelsCompanyEmotionalGiving UpCloudsRadicalBarriersConsumingServer Author:Werner Vogels
“For most of my adult life, I have been an emotional hit-and- run driver--that is, a reporter. I made people like me, trust me, open their hearts and their minds to me, and cry and bleed on to the pages of my neat little notebooks, and then I went back to a safe place and made a story out of it.” PeopleMindHeartLittlesHas BeensMadeStoriesRunningCryEmotionalTrustSafeNewsPagesAdultsLike MeDriversReportersTrust MeNotebookNeatSafe Places Book:Living Out Loud Source: Living Out Loud
“The child to be concerned about is the one who is actively unhappy, [in school].... In the long run, a child's emotional development has a far greater impact on his life than his school performance or the curriculum's richness, so it is wise to do everything possible to change a situation in which a child is suffering excessively.” ChildrenLongRunningSchoolSufferingSituationGreaterWiseEmotionalDevelopmentConcernedPerformancesImpactUnhappyLong RunsRichnessCurriculumEmotional Development Author:Dorothy H Cohen
“Action is a way of externalizing an emotional state. You might not be running, leaping, climbing and doing all that. But, the way you create that emotional state in a movie is by having the characters have physical jeopardy that they have to work against.” WayStatesCharacterMightRunningActionEmotionalClimbingJeopardy Author:James Cameron
“Many of us assume that we have to do things a certain way: ignore passion in favor of safer bets, act stoic amid inner turmoil, run on an upward trajectory of success and money acquisition at any emotional cost. But these are not rules.” WayRunningCertainPassionEmotionalCostAssumingFavorsMondayAcquisitionTurmoilStoicTrajectorySuccess And Money Author:Martha Beck
“But when you are doing an animated voice, it has to have more energy than usual or it falls flat and doesn't work. For myself, I found that I had to put myself in the same physical or emotional state as Sid, in order to make that voice sound alive and authentic. So if there was a scene in which he was running, I would be running beforehand to sound out of breath. That's important because the audience can tell intuitively if it does not sound real.” IfsDoeImportantRealStatesWould BeRunningOrderFallFoundEnergySoundVoiceAudienceAliveEmotionalSceneBreathsFlatsUsualAnimatedSids Author:John Leguizamo
“The message is one of the beautiful things about the film. And I think part of the appeal is simply that they are prehistoric creatures, they are no longer around and that makes them magical and makes us feel quite emotional, because we know that those creatures did not survive in the long run, so there's poignancy in their fight for survival.” ThinkingKnowsFeelsLongRunningBeautifulFilmFightingEmotionalCreaturesMessagesSurvivalAppealsLong RunsBeautiful ThingsPrehistoricPoignancy Author:John Leguizamo
“I've seen people that get onstage and sing while they have tears running down their face - I can't do that. When I cry, it starts like in my throat, so when I have something that's really emotional, sometimes if I access that too much, I can't finish the song.” PeopleIfsI CanSometimesRunningFacesSongToo MuchCryTearsEmotionalAccessThroat Author:Carrie Underwood
“I was aware that I had to pay off things in a convincing emotional fashion, that I had to address the lingering plot points in some real tangible sense, and that I had to make this a self-contained novel, in case I'm run over by a bus tomorrow or in case there's no demand for anyone to ever see a sequel. (Two things that I hope don't happen, incidentally.)” TwoRealSelfHappensRunningPayCasesNovelFashionEmotionalTomorrowDemandTwo ThingsAddressesPlotBusConvincingTangibleSequelsLingeringSelf Contained Author:Tod Goldberg
“I go running. I go into nature. I really alleviate lot of emotional stress, any kind of stress I'm going through - exercise is my favorite medicine.” KindRunningEmotionalExerciseStressMedicineMy FavoriteAlleviateEmotional Stress Author:Ziggy Marley
“My brands are an extension of me. They're close to me. It's not like running GM, where there's no emotional attachment.” RunningRomanceEmotionalBrandsAttachmentExtensions Author:Jay-Z
“You substitute certain things from your own personal life to get you to that mental place and that emotional state. At that time [Brian Robbins] went for the home run, the grand slam [in "Hardball"].” StatesHomeRunningCertainEmotionalSubstitutesPersonal LifeSlamHome RunBrian Author:Michael B. Jordan
“What I am most proud of with the book On to the Next Dream is how I turned an intensely emotional experience into art. Anyone can run up to a rooftop, tear off their clothes, and scream about how screwed up the world is. But for the people down below, all they see is a person losing their mind. I wanted to make something that channeled that emotion in a way that elicited an empathetic response from the reader. So that after you read this book, you would want to run up to the rooftop and scream about how screwed up the world is.” PeopleWorldMindArtBookDreamRunningEmotionTearsEmotionalProudLosingResponseScreamEmpathetic Author:Paul Madonna
“Fashion to me is very emotional. It's my strongest form of self-expression, and I love wearing a piece of clothing where I feel like I can run around at any moment and dance in it. So you know, I guess when I'm designing, I want the clothes to feel celebratory and feel very light and fun and feel like you could move seamlessly.” MomentsRunningMovingFunFashionDesignEmotionalLike You Author:Nicole Richie
“Even when men do more housework and child care, a lot of times it's still women in charge, delegating, so you have all that noise in your brain. You're on a bike ride or picnic with your family, and it looks like leisure, but on the inside you are keeping track of everybody's emotional temperature, and did I pack this, what are the directions, how much time are we going to be here, do we have anything for dinner? It's like a toilet running all the time.” MenChildrenCareRunningBrainEmotionalTrackOur FamilyHousework Author:Brigid Schulte