Fifty Years with the Golden Rule
A source page for quotes linked to James Cash Penney.
“No man can climb the ladder of success without first placing his foot on the bottom rung.”
“I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.”
“As a rule, we find what we look for; we achieve what we get ready for.”
“The best teamwork comes from men who are working independently toward one goal in unison.”
“I believe in trusting men, not only once but twice - in giving a failure another chance.”
“Luck is always the last refuge of laziness and incompetence.”
“Growth is never by mere chance; it is the result of forces working together.”
“Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.”
“Courteous treatment will make a customer a walking advertisement.”
“Change is vital, improvement the logical form of change.”
“No serious-minded man should have time for the mediocre in any phase of his living.”
“Success cannot come from standstill men. Methods change and men must change with them.”
“Every man must decide for himself whether he shall master his world or be mastered by it.”
“The Golden Rule finds no limit of application in business.”
“The keystone of successful business is cooperation. Friction retards progress.”
“Clock watchers never seem to be having a good time.”
“No business can succeed in any great degree without being properly organized.”
“There's no better friend to any merchant than a fair competitor.”
“Do not primarily train men to work. Train them to serve willingly and intelligently.”
“I was long brought up to think that it was nothing short of a crime to miss a sale.”
“Salesmanship, too, is an art; the perfection of its technique requires study and practice.”
“The well-satisfied customer will bring the repeat sale that counts.”
“Theory is splendid but until put into practice, it is valueless.”