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Related Quotes
“A rule to live by: I won't use anything I can't explain in five minutes.”
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“If we deliver on time, but the product has defects, we have not delivered on time.”
“If you don't know what the defect level is, how do you know when to get mad?”
“Improving quality requires a culture change, not just a new diet.”
“It isn't what you find, it's what you do about what you find.”
“Quality management is needed because nothing is simple anymore, if indeed it ever was.”
“We must define quality as conformance to specifications if we are to manage it.”
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“Eliminating what is not wanted or needed is profitable in itself.”
“Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.”