Home / Quotes / Quote by Brian Tracy

Quote by Brian Tracy

“In the sales profession, the real work begins after the sale is made.”

Quote by Brian Tracy

Author

Brian Tracy (born January 5, 1944) is a Canadian-American entrepreneur, motivational speaker, and bestselling author. Rising from humble beginnings as a salesman, he built a global training empire through Brian Tracy International. He has authored over 70 books including the famous "Eat That Frog!" and has trained millions of professionals worldwide in sales, time management, and personal development. His practical strategies for business success have made him one of the most influential figures in the personal growth industry. more

You May Also Like

“Offer your customers a long-term relationship, then do everything possible to build and maintain it.”

Long Term Offers Educational Customers Long Term Long Term Relationship

Book:Successful Selling

Source: Successful Selling

“Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.”

People Ifs Problem Funny Faces Success Business Educational Customers Architect Engineers Housewife Inspirational Customer Service Inspiring Customer Service Dealing With People Best Service Service Business

Book:How to win friends & influence people

Source: How to win friends & influence people

“The rise of the citizen review site is a sobering development. No longer are you on top of the mountain, blasting your marketing message down to the masses through your megaphone. All of a sudden, the masses are conversing with one another. If your service or product isn't any good, they'll out you.”

Ifs Products Development Citizens Mountain Messages Mass Marketing Educational Reviews Site

Author:David Pogue

“Simple, clear purpose and principles give rise to complex intelligent behavior. Complex rules and regulations give rise to simple stupid behavior.”

“If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, CD Baby. From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don't route your best friend's call to an automated system!”

Ifs Different Would Be Voice Numbers Baby Picks Educational Customers Rings Treated Department Friendly Mail Routes Cds Your Best Friend Pms

Author:Derek Sivers

“Every human being has, like Socrates, an attendant spirit; and wise are they who obey its signals. If it does not always tell us what to do, it always cautions us what not to do.”

Ifs Humans Doe Spirit Spirituality Human Beings Wise Signals Caution Carefulness

Author:Lydia M. Child

“Don Keough's (CEO Coca-Cola) 11 Rules on "HOW TO LOSE": 1. Stop taking risks 2. Be content 3. Never deviate from what the founder did 4. Be inflexible 5. Rely totally on research and experts 6. Concentrate on competitors instead of your customers 7. Put yourself - not the customer - first 8. Solve administrative concerns first 9. Let others do your thinking for example, headquarters 10. Rely on T-G-E: "That's Good Enough" and T-N-M-J: "That's Not My Job!" 11. Rationalize slow growth”

“In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.”

“It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.”

Way Turns Offers Educational Customers Superiors Brands Logical Proven Customer Experience Roi

Author:Gary Vaynerchuk

“Anyone working for a big company might be skeptical that a large business, or even a strictly online business, can form the same kind of friendly, loyal relationship with customers as a local retailer. I'm saying it's already been done because I lived it.”

Kind Done Bigs Might Form Company Educational Customers Locals Online Friendly Loyal Skeptical Big Companies Retailers

Author:Gary Vaynerchuk