“The first step in exceeding your customer's expectations is to know those expectations.”
Customer Loyalty Quotes
Browse 116 quotes about Customer Loyalty.
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Customer Loyalty Quotes
“If put to the pinch, an ounce of loyalty is worth a pound of cleverness.”
Source: Loyalty in Business: One and Twenty Other Good Things
“The complaining customer represents a huge opportunity for more business.”
“There is extraordinary chemistry that exists in long-term relationships”
Source: Startup Guide to Guerrilla Marketing: A Simple Battle Plan for First-Time Marketers
“Know what your customers want most and what your company does best. Focus on where those two meet.”
“Customer service is not a department, it's everyone's job.”
“The next battle being fought by e-commerce companies will be for customer loyalty.”
“Being on par in terms of price and quality only gets you into the game. Service wins the game.”
Source: Management: Tasks, Responsibilities, Practices
“The purpose of a business is to create a customer.”
Source: The Frontiers of Management