“The thing on cyber-security. Yes, it was - every government employee goes through this training. You do hear at corporations, as well. In addition, everybody that works at the State Department that has a clearance has to sign a document that says that they got a briefing on how to handle classified info. Hillary Clinton is the secretary of state. She makes a terrible, reckless decision, and it almost ruined her candidacy.” DecisionTerribleTrainingClintonEmployeeSecretaryReckless Author:Dana Perino
“I think being able to sit in the shoes of a woman and being able to manage products that are mostly sold to women, alongside a lot of female employees, is really helpful because you hold that empathy to the situation. You can understand where the customer is coming from.” ThinkingSituationEmpathyFemaleManageEmployeeHelpful Author:Maureen Chiquet
“The reality is the only place a company's culture is going to start and end is at the beginning of that company. And it always starts with the founders. So if you can't create an environment of founders and founding employees who are going to represent the company you want, then you are never going to get there. You have to look at your own network and find what you are missing. So if you don't have a female or someone who has an international perspective or a person with a bio degree, but those perspectives matter to the firm or product you want to create, then it's never going to work out.” RealityCultureEnvironmentMissingPerspectiveFemaleWork OutFirmEmployeeFoundersGoing To Work Author:Amy Nauiokas
“The argument that it is difficult to find women is complete BS. Any bank will tell you that the No. 1 employee they lose the most money on is the mid-tier female they bring on when they are 22 who leaves in her mid to late 30s. These are women they spend a ton of money training, and a ton of money attracting and hiring. And then they lose them. And they lose them for many reasons. They're going to other sectors, other industries. So for us in the financial-services world to say we can't find women is ridiculous. They are out there. We've done it here at Anthemis.” WorldReasonDoneDifficultTrainingFemaleArgumentRidiculousEmployeeHiring Author:Amy Nauiokas
“Catching Trump out not paying his taxes, treating his employees like garbage - none of this sticks to him because that actually reinforces his power, power over other people, which is this specific kind of power that he's selling.” PeopleKindTaxesSellingEmployee Author:Naomi Klein
“The current CEO of Wal-Mart says he has "no choice" but to sacrifice the welfare of his employees in order to serve his customers' need for low prices. So, why are they paying the guy millions a year if there is no possibility for him to change things? I think he is either kidding us or himself. The truth is more likely that he likes things the way they are, or he lacks the strategic imagination to come up with a viable and profitable ways to change them. If either is true, he is overpaid and probably not up to doing the job.” ThinkingGuyChoicesImaginationSacrificePossibilityTruth IsWelfareEmployeeCeo Author:James O'Toole
“When we spoke about workplaces in 1972 we mainly were referring to old-line manufacturing firms, on the one hand, and Main St. shops and restaurants, on the other. Both of those categories are now insignificant in terms of employment. Today, the economy is dominated by the rapidly growing Low-Cost Operators - national discount and mall chain stores, fast food franchises and supermarkets - which offer employees low salaries, few benefits and little training.” TodayTermEconomyTrainingFirmEmployeeWorkplaceInsignificantFast Food Author:James O'Toole
“In the 80s, Ford's successful introduction of the Taurus was, in large part, due to productivity gains resulting from the setting aside of outmoded work rules. Yet, inexplicably, union leaders ignored such efforts to foster employee involvement, much as unions largely stayed on the sidelines with regard to the equally promising practices of employee stock ownership and gain-sharing.” EffortLeaderSuccessfulProductivityEmployeeOwnershipIgnoredInvolvementIntroduction Author:James O'Toole
“The failure of unions to support efforts to increase employee involvement and ownership coincided with their unwillingness to speak out on the broader issues of business effectiveness and performance. When foreign competitors threatened the survival of American manufacturers, unions chose to voice traditional employee demands for higher wages, better benefits, and more security. What they failed to provide were effective responses to the challenge of globalization.” SpeakChallengesEffortSupportSecuritySurvivalResponseEmployeeOwnershipGlobalizationInvolvement Author:James O'Toole
“Ed Lawler and I document that the key to creating good, productive jobs in all industries is to organize work processes and systems in ways that allow employees to contribute significant amounts of "added value" to the products they make and services they provide. When mangers give employees the organizational structure, resources, and authority needed for them to contribute their ideas and efforts, American workers, like those at Harley-Davidson, almost always prove capable of effectively competing against their overseas counterparts.” GivingValuesEffortProveAuthorityCapableSignificantEmployeeProductiveOrganizeCompetingOrganizational Author:James O'Toole
“American managers often say they would like to pay their employees more, they argue that they can't afford to do so and, at the same time, keep the prices of their products competitive. As one CEO recently explained, "I would treat my employees as well as Starbuck's treats theirs, if I could charge the equivalent for my product of three dollars for a cup of latte!"” ArguingEmployeeCeo Author:James O'Toole
“As Starbucks' CEO Howard Shultz explains, the high-quality customer service that makes it possible for his company to charge a premium for its coffee results from the investments it makes in employee welfare and training.” TrainingInvestmentCoffeeWelfareEmployeeCeo Author:James O'Toole
“Privatization radically alters power relations in our society by weakening groups like public employees and public school teachers.” SchoolTeacherRelationEmployeePublic School Author:Nancy MacLean
“I think the most important thing that a company can do, not just in the customer space but the employee space, is to be completely open and completely honest. Don't pretend that you're doing something that you can not do. There's an old saying in Silicon Valley, "It's not a bug. It's a feature."” ThinkingImportantHonestEmployeeOld Saying Author:Paul Saffo
“I think companies over the last 10 years have done a very bad job of explaining to their employees what the intrinsic risks are. All I know is, if you wait until you let the employee go to deal with the issue of how do you communicate to the employee about being let go, it's too late to do anything.” ThinkingDoneWaitingRiskLetting GoCommunicateEmployee Author:Paul Saffo
“I'm not sure the notion of employee or job is going to survive the transition over the next couple of decades. The very notion of a fulltime job will seem as quaint in 20 years as the notion of someone getting a gold watch at their retirement in the 1950s.” CoupleGoldNot SureEmployeeRetirement Author:Paul Saffo
“The best worst example of making people feel unappreciated today lies in the casualness, indeed indifference with regard to massive lay-offs even when there isn't a financial crisis. That is a message to employees that they are expendable, interchangeable, easily dismissed and replaced, often by younger, less experienced and cheaper employees. The essential message being conveyed to people is, You are worthless. What an incredibly dumb thing that is for management to say!” PeopleTodayLyingWorstManagementCrisisFinancialDumbIndifferenceEmployeeReplacedWorthlessFinancial Crisis Author:Judith M Bardwick
“When employees don't really care about the work they do and they take no pride in being in the specific organization where they work, they bring no enthusiasm, energy or passion to what they're doing. If, in addition, they feel abused, resentful, insignificant, betrayed, or taken advantage of...they want out. Naturally.” CarePassionEnergyTakenPrideEnthusiasmEmployeeBetrayedInsignificantResentful Author:Judith M Bardwick
“The sense of loss of control over what happens to you at work (and thus in your life is vital). This further involves a sense of fairness as in, I did my part and look where it got me! "The deal," the contract between employee and employer has eroded and been replaced with unilateral power by the organization over the employee.” LossEmployeeFairnessReplaced Author:Judith M Bardwick
“The biggest reason was that when I started deejaying, I'd said that the other DJs in Japan were like salaried employees who I really didn't want to emulate because they didn't even know the titles of the songs they were playing - just that they were playing a hot track or whatever - which I didn't appreciate at all. I realized that I had become just like the kind of DJ that I used to hate, with no knowledge, so I decided that I needed to be honest with myself and quit.” KindReasonHateSongHonestAppreciateHotTrackI RealizedQuittingBeing HonestEmployee Author:Hiroshi Fujiwara
“What I'm trying to do is to create excitement. So people looking at the Bloomberg's office building say, "My goodness, what's going on here? There's something different about this company." You want the employees to get psyched. And it's a chance to meet each other. My job is to get people to work together. With free food and no offices, even for Bloomberg, this might be considered one of the world's great corporate headquarters.” PeopleTryingDifferentTogetherChanceBuildingGoodnessOfficeExcitementEmployeeWorking Together Author:Michael Bloomberg
“The decision-makers should communicate the customer pictures and the logic of the strategies and actions. That communication allows employees throughout the organization to implement the strategies and actions, tweaking them appropriately in response to variations in the marketplace. It also allows employees to recognize information in the marketplace that contradicts the customer pictures, either because the pictures were not entirely correct or because customers have changed.” ActionChangedCommunicationLogicStrategyResponseCommunicateEmployee Author:Barbara Bund
“Great companies create an environment in which employees act like owners. They do this through clear communication, articulation of clear vision and priorities, coaching and openness to debate/discussion. I would argue that this type of environment helps people to be at their best - and helps the company to be at its best.” PeopleHelpingVisionEnvironmentCommunicationArguingDebatePrioritiesDiscussionCoachingEmployeeOpennessGreat Company Author:Robert S. Kaplan
“When you buy a meal and you pay a fair price for it, are you doing this to ensure that the employees get health care? When you walk into Mickey D's and you buy a Big Mac, do you ask them, "By the way, is this thing costing enough so that you get health care here? By the way, is this Big Mac costing enough so that you get a pension here?" Do you think any of that when you go buy a Big Mac? No. You want it to be as cheap as it can be. That's why you're there.” ThinkingEnoughCareHealth CareEmployeePension Author:Rush Limbaugh
“Products, profits, and paychecks are not enough anymore. These days, society cares how you treat your own workers. Customers want to know you promote the same values inside your walls as you do outside; job hunters want to know you care about them before they send in an application. Your culture is your brand. You need to create an organization where your employees believe in what you do.” BelieveEnoughCareValuesCultureWallEmployeeApplication Author:Linda Rottenberg
“The first major issue you need to consider when focusing on today's workers: You have to know what motivates them. If you think it's primarily money, think again. The biggest single change in the workforce of the entrepreneurial age is the list of priorities workers bring to the job. Except paycheck there are new considerations: impact, freedom, quality of life. Employees today have higher expectations; they are looking for what I call "psychic equity". Make your workplace more entrepreneurial and flexible or find your workers fleeing to launch enterprises of their own.” ThinkingAgeTodayQualityExpectationsPrioritiesEnterpriseEmployeeConsiderationWorkplaceEquityQuality Of LifeEntrepreneurial Author:Linda Rottenberg
“I am definitely a person who supports mothers. I believe in having children. Maternity leave and all that stuff is super important to me. In terms of one-on-one with employees, being a mom helps me ground my roots to humanity. When someone is going through a personal issue, I can keep it on a human level.” BelieveChildrenImportantHelpingMotherHumanityI BelieveTermSupportMomEmployeeHelp MeBeing A MomHaving Children Author:Rachel Roy
“President Reagan was a master communicator. In this particular speech he did a brilliant job moving between the stately role of U.S. President and a national eulogist. The pain of the event was etched on his face. In 4 short minutes, he addressed five different audiences. He spoke to the collective mourners, families of the fallen, NASA employees, school children, and even took a poke at Russia. He communicated comfort and patriotism within a very short timeframe. That's not easy to do.” ChildrenDifferentSchoolPainMovingEasyPresidentAudienceComfortBrilliantFallenEmployeeNasaPokePresident Reagan Author:Nancy Duarte
“Research has shown that one's level of intelligence is the single most predictive component of professional success - better than any other ability, trait, or even job experience. Yet, too often, employees are selected because of their likeability, presence, or charisma.” AbilityEmployeeTraitsCharisma Author:Justin Menkes
“Sure, some employers are are afraid of letting older workers go because they think they're going to get sued. And they probably will get sued. But the reality is, you could get sued at any time by any kind of worker. I think its incumbent on an employer, if they want to be smart, to figure out what is the benefit of keeping this employee or letting them go. Do the calculation and just go ahead and either keep them or let them go based on what's good for the business.” ThinkingKindRealitySmartEmployeeBeing Smart Author:Nick Corcodilos
“A real strategy is a coherent mix of policy and action designed to overcome a significant challenge. So a sensible employee might indeed say that they have no idea what the organization's strategy is - because it seems to have none. Senior managers' so-called "strategies" are heavy with aspirations and goals, but light on how resources and strengths will be combined to achieve them.” RealActionGoalChallengesAchievePolicyOvercomingStrategySignificantAspirationEmployeeSensibleSenior Author:Richard P. Rumelt
“Politicians have available a very nice EAP [employee assistance program]. There are psychological services available. All they have to do is pick up a phone. All the parties encourage them to do that. There are very few politicians who, once they're elected, take the time to rest and recover, whether you look at John Tory's schedule or Kathleen Wynne.” PartyNicePoliticianProgramPsychologicalEmployeeVery Nice Author:Justin Trudeau
“To really tackle poverty, politicians, activists, academics will all have to think outside their boxes, will have to start developing much more integrated approaches to these problems. And a large part of this will involve working out ways to push for living wages. Partly this will involve re-empowering the union movement, which has been massively weakened in recent decades. Partly it will involve a willingness to restructure tax codes to penalize companies that don't provide basic benefits and decent wages to employees.” ThinkingProblemPovertyPoliticianTaxesWork OutCodeDecentEmployeeWillingnessActivistIntegrated Author:Sasha Abramsky
“Regarding punishment, we've learned from the downfall of Harvey Weinstein and other famous men not only that times have changed, but also that ostracism is an efficient tool. It reminds me of the tradition of bathroom lists of sexual assaulters at Brown beginning in 1990. Back then the administrators called the students who wrote them "magic marker terrorists" and threatened them with expulsion if caught. Now a Shitty Media Men list can dominate the news for days as HR departments across the coasts hastily assess their employees and their liability.” MenMagicChangedStudentsTraditionTerroristEmployeeBathroomDownfallLiability Author:Vanessa Grigoriadis
“We need to reexamine and reassess the purpose of the corporation, and go back to the idea that senior leadership has responsibilities not just to shareholders but also to customers and employees.” PurposeResponsibilityEmployeeSenior Author:Jeffrey Pfeffer
“There are some terrific resources on how to find individual purpose but relative resources on how to discover purpose and apply to an organization. My challenge was to show organizations how they could unlock the purpose of their organizations and put it to good use for employees to apply to their own jobs. The net effect is to help individuals, teams and organizations to optimize performance by understanding how to use purpose for good intention.” HelpingPurposeIndividualUnderstandingChallengesTeamIntentionEmployeeRelativeGood Intentions Author:John Baldoni
“Interestingly, many of the organizational characteristics that have been identified as conducive to effectively managing diversity and as conducive to fostering innovation and creativity in the workplace are also important for enabling employees to voice their values.” ImportantValuesCreativityDiversityInnovationEmployeeWorkplaceOrganizational Author:Mary C. Gentile
“By creating explicit occasions to invite dissenting viewpoints on a new project, strategy or policy, leaders enable employees to feel that their questions are welcomed and appreciated.” LeaderPolicyStrategyEmployeeAppreciatedExplicit Author:Mary C. Gentile
“When leaders are willing to talk through their own decision-making process, making visible that values are an important consideration, this sends a powerful signal to employees.” ImportantValuesPowerfulLeaderEmployeeConsideration Author:Mary C. Gentile
“Communicating and celebrating the times when individuals have made values-based decisions is, of course, empowering and can provide role models. But perhaps more importantly, it removes the sense of futility that often prevents employees from speaking up.” IndividualDecisionCommunicateCelebrateEmpoweringEmployeeRole ModelsFutility Author:Mary C. Gentile
“I've learned about employee relations; I've learned about following your instinct. One of the biggest mistakes you can follow is not following your instincts, you know? A lot of times your instincts will tell you what to do if you have a good one. Now, if your instincts are terrible, then you ask for advice. But if you have good instincts, you definitely have to follow them, or else you regret them.” MistakeAdviceRegretTerribleRelationInstinctEmployeeBiggest Mistake Author:Venus Williams
“If we are to create a new agenda for family/work policies, employers and employees have to take a seat at the same table and recognize their mutual gains.” IfsPolicyGainsTablesSeatsEmployeeAgendasMutualEmployers Author:Madeleine M. Kunin
“Steve Jobs had something like a 90% approval rating from his employees. You hear stories about him being this short-tempered, aggressive person, which he was. But he was in the pursuit of making people around him better, so the product they created would be better.” PeoplePersonsStoriesWould BeJobsProductsPursuitEmployeeAggressiveApprovalRatingApproval Rating Author:Ashton Kutcher
“I wouldn't ask any of my employees to do anything I wouldn't do. And I work as hard, if not harder than the rest of the staff, to set an example. I also believe in giving my employees a lot of room to be creative and to express themselves.” IfsGivingBelieveHardAsksRoomsCreativeExampleHarderEmployeeStaffBe Creative Author:Emeril Lagasse
“The world has changed, and it's almost been 11 years. I have 975 employees. I have six restaurants. We haven't opened any new ones in almost three years.” WorldYearsThreeHavensChangedSixRestaurantsEmployeeThree Years Author:Emeril Lagasse
“I'm not an employee who goes to the office every morning at the same time. Then, vacations are needed.” MorningNeededOfficeEmployeeVacationEvery Morning Author:Karl Lagerfeld
“If there is to be peace in our industrial life let the employer recognize his obligation to his employees - at least to the degree set forth in existing statutes.” IfsDegreesObligationEmployeeEmployersStatutes Author:John L. Lewis
“I was a government employee in the morning and a writer in the evening.” GovernmentMorningEveningEmployeeGovernment Employees Author:Naguib Mahfouz
“Greed has increasingly become a virtue among Wall Street bankers and corporate CEOs in the U.S. Nowhere else in the world do CEOs insist on receiving compensation as high compared to what their employees earn.” WorldVirtueStreetsWallGreedCorporateEmployeeReceivingCeoCompensationBankers Author:Simon Mainwaring
“Ensure your employees understand what your brand stands for so they can be your first line of word-of-mouth advertising.” FirstsLinesMouthsAdvertisingBrandsEmployeeWord Of Mouth Author:Simon Mainwaring