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Management Quotes

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Management Quotes

“Economists and workplace consultants regard it as almost unquestioned dogma that people are motivated by rewards, so they don't feel the need to test this. It has the status more of religious truth than scientific hypothesis. The facts are absolutely clear. There is no question that in virtually all circumstances in which people are doing things in order to get rewards, extrinsic tangible rewards undermine intrinsic motivation.The bonus myth: How paying for results can backfire The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing.”

“Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers - a prize for the best Halloween costume, grades in school, gold stars - and on up through the university. On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom. Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.”

“Relationship and connectedness are the pre-condition for change. Every meeting, every process, every training program has to get people connected first. Otherwise the content falls on deaf ears. So small groups are an essential building block to any future you want to create.”

“Most people say their main fault is a lack of discipline. On deeper thought, I believe this is not the case. The basic problem is that their priorities have not become deeply planted in their hearts and minds.”

“Good people have always been at the heart of the Virgin business, and that's largely because we have tried to keep our business small, and our management teams tight-knit. I feel that small, compact companies, are better run. That is partly because people feel more connected in small companies.”

“People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.”

“Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.”

“Possibly the biggest issue, however, is that performance appraisals focus managers attention on precisely the wrong thing: individual people. As W. Edwards Deming, the father of the quality movement, taught a long time ago, company performance often results more from variations in systems than from the individuals doing the work.”

“You don't lead by hitting people over the head - that's assault, not leadership.”

“No one as yet has approached the management of New York in a proper spirit; that is to say, regarding it as the shiftless outcome of squalid barbarism and reckless extravagance. No one is likely to do so, because reflections on the long narrow pig-trough are construed as malevolent attacks against the spirit and majesty of the American people, and lead to angry comparisons.”