C Quotes
Browse famous quotes beginning with C. This page is a child index of the full Popular Quotes A-Z directory.
“Customer service is not one-size-fits-all.”
Source: Happy Customers
“Customer service is the new marketing.”
“Customer service is vital. How do we turn PAIN points into opportunities for BROWNIE points.”
“Customer service must be non-negotiable in every workplace. Every organisation will come cross customers.”
“Customer service should not be a department, customer service is everyone's job.”
“Customer service shouldn't just be A department, it should be the entire company.”
“Customer service tends to be bad on budget airlines.”
“Customer service will become the primary value added function of every business.”
“Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.”
“Customer service. That is what it means.”
“Customer: This book has a couple of tears to some of the pages.
Me: Yes, unfortunately some of the older books haven’t had as much love as they should have done from previous owners.
Customer: So, will you lower the price? It says here it’s £20.
Me: I’m sorry but we take into account the condition of the books when we price them; if that book was in a better condition, it would be worth a lot more than £20.
Customer: Well, you can’t have taken this tear here into account *points to page* or this one here *points to another page* because my son did those two minutes ago.
Me: So, the book is now more damaged than it was before, because of your son?
Customer: Yes. Exactly. So will you lower the price?”
Source: Weird Things Customers Say in Bookshops
“CUSTOMER (to her friend): What's this literary criticism section? Is it for books that complain about other books?”
Source: Weird Things Customers Say in Bookshops
“Customer will create most value for you at point he thinks you're creating most value for him.”
“Customer-centricity should be about delivering value for customers that will eventually create value for the company.”
“Customers always want something new”
“Customers and contracts are like water and a sieve. The customer will find the largest hole and slide through it.”
“Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.”
“Customers are becoming more and more concerned about the environment. They don’t want to associate themselves with any product or brand which is not working hard to protect the environment.”
Source: 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure
“Customers are ninjas now. They are stealthily evaluating you right under your nose.”
Source: Youtility: Why Smart Marketing Is about Help Not Hype
“Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems.”
“Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.”
“Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself.”
“Customers are wrestling with mission-critical decisions, evaluating solutions that all sound the same, and struggling to achieve the value they expect, when experience has shown them that far too many solutions come packaged with a high degree of risk and a low probability of success.”
Source: Mastering the Complex Sale: How to Compete and Win When the Stakes are High!
“Customers at a marathon do not have to be prepared for their excitement. When anything happens they get excited all at once. In that respect a marathon dance is like a bullfight.”
Source: They Shoot Horses, Don't They?
“Customers buy 1/4 holes, not 1/4 bits.”
“Customers came - whites, Negroes and Latin Americans. Well-dressed tourists mingled with the derelicts of the quarter. When we shined their shoes we talked. The whites, especially the tourists, had no reticence before us, and no shame since we were Negroes. Some wanted to know where they could find girls, wanted us to get Negro girls for them. We learned to spot these from the moment they sat down, for they were immediately friendly and treated us with the warmth and courtesy of equals. I mentioned this to Sterling. “Yeah, when they want to sin, they’re very democratic,” he said.”
Source: Black Like Me
“Customers can tell you how to evolve a product, but they can't show you how to make a leap.”
“Customers can't always tell you what they want, but they can always tell you what's wrong.”
“Customers do not feel extra grateful when you deliver more than you promised. They do, however, feel angry if you break a promise. It’s still better to under-promise and over-deliver so you can make sure you never break this important social contract.”
Source: Happy Customers
“Customers do not want online games.”
“Customers don't just want another cool product or service, they want to have an experience worth sharing”
“Customers don’t usually tip in Australia. That’s an American etiquette,” Kara explained.”
Source: Bratva Connection: Maxim
“Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place" ... a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn't know they had.”
“Customers don't care how much time something takes to build. They care only if it serves their needs.”
Source: The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
“Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.”
“Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else”
“Customers don't know what they want. There's plenty of good psychology research that shows that people are not able to accurately predict how they would behave in the future. So asking them, 'Would you buy my product if it had these three features?' or 'How would you react if we changed our product this way?' is a waste of time. They don't know.”
“Customers don't measure you on how hard you tried, they measure you on what you deliver.”
“Customers expect salespeople to stimulate the sales process, to ask the right questions and finally to ask for their business. When this initiative or confidence is lacking, no matter how much they like you personally, they aren‘t going to respect or value you as a business partner.”
Source: The 20 Minute Sales Coach
“Customers first, always”
Source: Business Model Shifts: Six Ways to Create New Value For Customers
“Customers first, employees second, and shareholders third.”
“Customers get vested in certain paradigms of computing, and those large vendors will try to keep those customers in those paradigms of computing for as long as possible. That's where you basically get the term cash cow.”
“Customers have different need states and life experiences.”
“Customers know when you are trying to sell them something if it is the right fit or not. Don't be that person”
Source: Get To The Top
“Customers long to interact with - even relate to - employees who act like there is still a light on inside.”
Source: Take Their Breath Away: How Imaginative Service Creates Devoted Customers
“Customers loves certainty, make sure you give it to them.”
“Customers must be delicately angled for at a safe distance - show yourself too much, and, like trout, they flashed away.”
“Customers must recognize that you stand for something.”
“Customers must trust an organisation and its people.”
“Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.”