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“What being among the 'right people' entails is the possession of human capital, rather than organizational capital: an individual reputation, portable skills, and network connections. Career responsibility is squarely in the hands of individuals, a function of their knowledge and networks. Transferable knowledge is more important to a career than firm-specific knowledge.”

“Whether you're moving to a new company or a new department within your current organization, I believe you'll end up miles ahead if you shop for a boss, not a position. You may secure the greatest job in the world, but a miserable boss will turn gold into ashes. ... In many ways, your boss may be more important than the job.”

“To have the external pressure of a job removed is very astonishing. Your own will is now your only motor and it has no horse-power. Sometimes I think that perhaps the most competent business men, and lawyers and doctors, who must be at the office at nine o'clock every morning, do not realize this and take more credit for initiative and industry than they deserve. And it is why all the bright women of the world, who if more were expected of them, might do important work, but who instead have a chronic feeling of ineffectiveness and sloth.”

“Before I knew that I was Jewish or a girl I knew that I was a member of the working class. At a time when I had not yet grasped the significance of the fact that in my house English was a second language, or that I wore dresses while my brother wore pants, I knew--and I knew it was important to know--that Papa worked hard all day long.”

“If we are at war with our parents, our family, our society, or our church, there is probably a war going on inside us also, so the most basic work for peace is to return to ourselves and create harmony among the elements within us - our feelings, our perceptions, and our mental states. That is why the practice of meditation, looking deeply, is so important.”

“Ugliness, squalor are breeding grounds for revolution. Beauty is conducive to tranquillity, happiness. Beautifying of homes and places of worship began with the dawn of civilization. Beautifying of workplaces is only in its infancy. Yet, since men normally spend more than half of their waking hours at work, surely it is important that adequate attention be devoted to elevating their working environment, whether office or factory, foundry or machine shop, mine or warehouse. Beautiful surroundings subtly encourage beautiful living. Drab surroundings, bad air, bad light, evoke bad reactions.”

“It's important that athletes can compete on a level playing field. And youngsters coming into the sport can know that if they are working hard and training hard, they'll see a true reflection of where they stand and what they can achieve worldwide and not be swayed by people who are cheating.”

“One of the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important.”

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

“The most important thing to remember about drunks is that drunks are far more intelligent than non-drunks- they spend a lot of time talking in pubs, unlike workaholics who concentrate on their careers and ambitions, who never develop their higher spiritual values, who never explore the insides of their head like a drunk does.”

“Creative people have to believe in the value of their work. If you don’t have any belief then you can’t give anything—designing is an act of giving, and a belief in the value of the work fuels the desire to express something. It’s important to know what your values are and to take care of them.”

“I believe that almost all important, useful ideas are simple. Peter Whittle has recently put it nicely in an autobiographical essay. "If a piece of work is heavy and complicated then it is wrong." . . . Some writers feel that to express their ideas in simple terms is degrading. Some use complexity to disguise the paucity of their material. In fact, simplicity is a virtue and when, as here, it is both original and useful, it can represent a real advance in knowledge.”