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User Experience Quotes

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User Experience Quotes

“Being polite means following a conversation, not co-opting it and dragging it in other directions. It means knowing who you’re talking with, and knowing what they know. It’s rude to talk over people, to misunderstand who they are. Those maxims happen to neatly map to the same design principles laid out by Don Norman, and the ones that guided Brian Lathrop in the creation of Audi’s self-driving A7.”

TechnologyDesignUser Experience
Book:User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
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“Too many companies believe that all they must do is provide a 'neat' technology or some 'cool' product or, sometimes, just good, solid engineering. Nope. All of those are desirable (and solid engineering is a must), but there is much more to a successful product than that: understanding how the product is to be used, design, engineering, positioning, marketing, branding-all matter. It requires designing the Total User Experience.”

BelieveSometimesMatterUsedUnderstandingCompanyTechnologySuccessfulDesignProductsMarketingUsersEngineeringBrandingDesirableNeatUser Experience
Author:Donald A. Norman
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“I think a successful company is one where everybody owns the same mission. Out of necessity, we divide ourselves up into discipline groups. But the goal when you are actually doing the work is to somehow forget what discipline group you are in and come together. So in that sense, nobody should own user experience; everybody should own it.”

ThinkingShouldTogetherGoalForgetCompanySuccessfulGroupsDisciplineMissionsDividesUsersUser ExperienceSuccessful Company
Author:Donald A. Norman
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“User experience is really the whole totality. Opening the package good example. It's the total experience that matters. And that starts from when you first hear about a product experience is more based upon memory than reality. If your memory of the product is wonderful, you will excuse all sorts of incidental things.”

IfsFirstsMatterWholeRealityMemoriesWonderfulExampleProductsExcuseOpeningUsersPackagesOur MemoriesTotalityGood ExamplesUser Experience
Author:Donald A. Norman
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“Design is not just what it looks like and feels like. Design is how it works.”

FeelsLooksWorkInspiringBusinessTechnologyDesignProductsFunctionEntrepreneurMemorableDesignerBeing SuccessfulBrandingInnovativeInventorGraphicInterior DesignGraphic DesignBest JobBusiness InnovationUser ExperienceBest BusinessDifferent JobsVeneerThink DifferentEntrepreneur MotivationalUsabilityGraphic ArtistInspiring BusinessGraphic DesignerTop Of The WorldMotivational JobFunctionalityInspirational DesignSimplicity In DesignGreat DesignFeels JustBeautiful ArtDesign And ArtDesign InspirationProduct DesignCreativity In BusinessArt DesignCreativity And BusinessUrban DesignCreativity And DesignSuccessful WorkLooking For WorkInspiring DesignCreative DesignDesign WorkGraphic ArtSmall JobsBeautiful DesignArt And TechnologyLife Is CrazyBuilding A Brand
Book:Motivating Thoughts of Steve Jobs
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“Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.”

IfsThinkingInspirationalJobsIndividualResponsibilityCompanyFaultsEducationalCustomersConsumersVotingUsersDnaTaking ResponsibilityThumbsUser ExperienceThumbs UpThumbs Down
Book:Motivating Thoughts of Steve Jobs
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“A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools.”

PeopleInspirationalTryingFunnyCommonMistakeDesignFoolWittyAppreciationFoolishEngineeringEngineersFoolishnessUnderestimateAprilFake PeopleIngenuityFooledComputer ProgrammingComputer ScienceGraphic DesignComputer LanguageUnderestimatedGood DesignSoftware DesignUser ExperienceArchitecture And DesignFools And FoolishnessHitchhikers Guide To The GalaxyHitchhikers GuideHitchhikingArchitecture DesignGraphic ArtistInspirational DesignInspirational Graphic DesignSimplicity In DesignApril Fools DayApril FoolsCivil EngineerIndustrial DesignFools DayDesign And ArtDesign InspirationCivil EngineeringFoolproofArt DesignFunny April Fools DayCreativity And DesignFunny April FoolsGraphic Design InspirationFunny Graphic DesignInspiring DesignCreative DesignEngineering InspirationalFord PrefectGraphic ArtFoolish MistakesFool Proof
Book:The Hitchhiker's Guide to the Galaxy: The Trilogy of Five
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“We have always tried to concentrate on the long term, and to place bets on technology we believe will have a significant impact over time. It's hard to imagine now, but when we started Google most people thought search was a solved problem and that there was no money to be made apart from some banner advertising. We felt the exact opposite: that search quality was very poor, and that awesome user experiences would clearly make money.”

PeopleBelieveLongMadeHardProblemFeltTermPoorMoneyQualityTechnologyFocusImagineInternetOppositesImpactSignificantAdvertisingMaking MoneyLong TermUsersGoogleNo MoneyBannerUser ExperienceSolved Problems
Author:Larry Page
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“The old computing was about what computers could do; the new computing is about what users can do. Successful technologies are those that are in harmony with users' needs. They must support relationships and activities that enrich the users' experiences.”

NeedsCan DoTechnologySupportSuccessfulActivityComputerHarmonyUsersComputingUser Experience
Book:Leonardo's Laptop: Human Needs and the New Computing Technologies
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