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Business Quotes

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Business Quotes

“Beware of little expenses. A small leak will sink a great ship.”

“Your most unhappy customers are your greatest source of learning.”

“Hold fast to dreams, for if dreams die, life is a broken-winged bird that cannot fly.”

“A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.”

“If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.”

“The only place success comes before work is in the dictionary.”

“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.”

“The mind, once stretched by a new idea, never returns to its original dimensions.”

“Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.”

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.”

“Think, for a moment, about our educational ladder. We've strengthened the steps lifting students from elementary school to junior high, and those from junior high to high school. But, that critical step taking students from high school into adulthood is badly broken. And it can no longer support the weight it must bear.”

“Minds are like parachutes, they only function when they are open.”

“Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.”